Call Centre Manager

Key Responsibilities:Lead, supervise, and motivate a team of call centre agents handling inbound and outbound calls related to appointments, patient inquiries, billing, feedback, and follow-ups.Monitor call quality, response time, and service levels to ensure performance targets (KPIs) are met.Ensure the team provides accurate information about doctors'...

Centre Manager EdTech / Sales & OperationsLocation: Thenampet, ChennaiCompany: Eduvise EducationJob Type: Full-timeAbout the Company:Eduvise Education is a fast-growing EdTech start-up that delivers industry-demanding Accounting Courses designed to prepare freshers and professionals for the modern finance world. Our Certified Industrial Accountant Programs...

Communication: Excellent verbal and active listening skills are crucial. Problem-solving: Ability to identify customer needs and provide effective solutions. Technical proficiency: Comfort using call center software and other computer systems. Product knowledge: A strong understanding of the company's products and services. Empathy: The ability to understand...

About CAMS: Computer Age Management Services (CAMS) is the leading Mutual Fund Transfer Agency to the Indian Asset Management Companies servicing ~70% of the MF Industry AUM. CAMS is also a technology enabled service solutions partner to Private Life Insurance, Private Equity Funds, Software development / maintenance and Payments. The mutual fund business...

Roles and ResponsibilitiesSource candidates through various channels such as job portals, social media, employee referrals, and networking events.Conduct initial screening calls with potential candidates to assess their suitability for the role.Shortlist suitable candidates based on requirements and schedule interviews with hiring managers.Coordinate...

Company DescriptionGBR Fertility Centre is a 20 years plus old reputed tertiary care centre for reproductive medicine and women care. Through its centres located in Chennai, Nellore and Tirupathur it brings hope to families struggling with infertility, with high success rate in treatments like IUI, IVF, ICSI, Laparoscopy, Genetics, etc. With a focus on...

Job Description :Handling outbound renewal premium payment calls and providing correct information regarding policies.Motivating customers to pay the due renewal premium on time .Convincing customers to revive their overdue or lapsed policies by explaining policy benefits.Meeting the process target.Following predefined scripts and processes to manage...

We are looking for experienced and mature women to join us as Centre Head with good experience in managing operations from education / retail / healthcare domains. Experienced team managers who have handled customer facing roles from other industries are also welcome to apply.Designation : Centre HeadCTC : upto 55K per monthQualification : Bachelors /...

We are hiring an AR Inbound Caller ( Males) with strong experience in Accounts Receivable and Medical Billing (US Healthcare). The role involves handling inbound calls from patients, payers, and providers to resolve billing queries, collect payments, address denials, and support AR follow-ups.Role & responsibilitiesHandle inbound calls regarding claims,...

Job PurposeTo supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. To ensure that technology is utilized to a maximum for process improvement and that tms are well-organized and productive.Key ResponsibilitiesFunctionalResponsibilitiesManaging the day-to-day performance of the Contact Centre Operations and expected...