Hiring For Call Centre

Job TitleWe are seeking a proactive and experienced Call Centre Team Lead to manage a team of executives handling Background Verification (BGV) processes, including employment, education, and address verifications.This role requires strong leadership, process adherence, and excellent communication skills to ensure timely and accurate case closures while...

Job descriptionRole & responsibilitiesCustomer Support Manage inbound/outbound international calls, resolve queries, provide accurate information, and ensure first-call resolution.Service Excellence Deliver high-quality support ensuring SLAs such as call handling time, response time, and customer satisfaction are met.Issue Resolution Troubleshoot customer...

We are hiring for a Quality Manager Contact Centre role. Please find the below Key tasks and responsibilities for the same:The Call Center Quality Manager is responsible for overseeing and driving the quality program within our customer service center. This role requires a strong grasp of call center performance metrics, an ability to analyze quality data,...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking...

Job Overview :This role is responsible for the day-to-day management of an Inbound Call Center, with a focus on maximizing productivity and customer satisfaction.Key Responsibilities :Candidate RequirementsAt least 5 years of experience in Inbound/ Outbound Customer Support operations - Voice from BPO Background.Knowledge of Dialer/ APR reports/ Shrinkage...

Key Role in a High-Performance Contact CentreThe Call Centre Manager plays a vital role in the success of our high-performance contact centre. This is a leadership position that requires exceptional skills and expertise to drive performance, ensure quality service, and lead a team of experienced professionals.The ideal candidate will be responsible for...

Job Description :Handling outbound renewal premium payment calls and providing correct information regarding policies.Motivating customers to pay the due renewal premium on time .Convincing customers to revive their overdue or lapsed policies by explaining policy benefits.Meeting the process target.Following predefined scripts and processes to manage...

TNASDCH is hiringTamil Nadu Apex Skill Development Centre for Healthcare hires skilled and passionate medical professionals looking to advance their careers. As a leading organization dedicated to skilling, reskilling, and upskilling healthcare professionals. We offer a full-time position in Chennai to the health care professionals.Who can apply?Doctors -...

Hiring - Tele calling (sales)Qualification - Any degreeWork Mode: Work from homeExperience: Fresher / Experience both can applyFemales can apply for this rolelooking Immediate JoinersJob Types: Full-time, Permanent, FresherPay: ₹10,000.00 per monthWork Location: Remote

responsibilities for a data entry clerk may include:1. entering data into online databases or software systems accurately and efficiently2. organizing and maintaining electronic and physical files and records3. performing regular data quality checks to ensure accuracy and completeness4. generating reports and summaries of data as needed5. responding to data...