Executive - Insurance Call centre

4 days ago


Chennai, Tamil Nadu, India Computer Age Management Services (CAMS) Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job Description :

  • Handling outbound renewal premium payment calls and providing correct information regarding policies.
  • Motivating customers to pay the due renewal premium on time .
  • Convincing customers to revive their overdue or lapsed policies by explaining policy benefits.
  • Meeting the process target.
  • Following predefined scripts and processes to manage customer queries.
  • 100% capturing of calling dispositions and customer feedback in system.
  • Adhere to quality parameters of the process and meet all the KPIs
  • Adhere to company guidelines and maintaining professional and courteous approach while dealing customer calls .
  • Collaborate with team members and highlight issues to meet service standards.
  • Exclusively looking for Malayalam, Telugu and Kannada candidates.

Education & Experience Requirements

  • Any Graduation
  • Less than 1 year of relevant experience in insurance domain or freshers from any industry are welcome to apply.

Working days and timings Monday to Saturday – 9 am to 6.30 pm and Last Sunday of the month

Candidates who are interested may send their resumes to



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