Inbound Call Centre Executive
1 week ago
We are hiring an AR Inbound Caller ( Males) with strong experience in Accounts Receivable and Medical Billing (US Healthcare). The role involves handling inbound calls from patients, payers, and providers to resolve billing queries, collect payments, address denials, and support AR follow-ups.
Role & responsibilities
- Handle inbound calls regarding claims, billing, and patient balances.
- Resolve unpaid/denied claims and update AR status.
- Educate patients on statements and payment options.
- Reduce outstanding AR and ensure compliance with HIPAA.
Preferred candidate profile
- 2+ years of US Healthcare AR/Collections experience.
- Strong knowledge of insurance follow-up, EOBs, denials, and RCM systems.
- Excellent English communication skills.
- Flexible to work in US time zones.
Benefits: Competitive salary, Provident Fund , and career growth opportunities.
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