Inbound Call Centre Executive

Job Description Manage bank staff and outsourced staff Responsibilities Minimum of 5 years experience in contact centre inbound / outbound ( Banking/NBFC process) Must have indepth knowledge of functioning of inbound and outbound contact centre Vendor Management, billing Must have experience in cross selling, sales target ,manage service levels, escalation...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking...

About CAMS: Computer Age Management Services (CAMS) is the leading Mutual Fund Transfer Agency to the Indian Asset Management Companies servicing ~70% of the MF Industry AUM. CAMS is also a technology enabled service solutions partner to Private Life Insurance, Private Equity Funds, Software development / maintenance and Payments. The mutual fund business...

Customer Interaction: Answer high-volume inbound and outbound calls, emails, and chat requests from prospective and existing customers.Information & Support: Provide accurate information about products and services, explain features, and offer solutions to customer queries and complaints.Problem Resolution: Troubleshoot technical issues, resolve customer...

Handle inbound and outbound calls related to course inquiries, admissions, and follow-ups.Explain course details, admission procedures, fee structures, batch timings, and other relevant information to potential students.Prefferably Females only Perks and benefitsfood providedPF

Role & responsibilitiesThis role is responsible for supporting credit operations by handling outbound and inbound calls related to collections, repayment reminders, and customer account follow-ups. The role ensures timely customer engagement to achieve collection targets and maintain healthy portfolio performance.Make outbound calls to customers for EMI...

Company DescriptionELO House is a fast-growing hospitality-tech company offeringfully furnished, flexible stay homesfor daily, weekly, and monthly rentals.We help travelers, corporates, and families findinstant, verified, deposit-free homes— an affordable alternative to hotels and traditional rentals.Role DescriptionThe Inbound Sales Executive is...

Job Title: Executive - Contact CentreFunction: Customer ServicesReports To: Team Lead - Contact CentreLocation: ChennaiPosition Overview:The Executive - Contact Center is responsible for delivering exceptional customer service to Blue Dart clients by managing inbound calls, processing pickup requests, and resolving shipment inquiries. This role involves...

About I-PAC:I-PAC (Indian Political Action Committee) is a leading consulting firm that provides innovative solutions to our Campaign's most challenging problems. We pride ourselves on delivering strategic insights and actionable plans that drive growth and improve performance.About the role:The Call Centre Manager will lead a team of TL and Quality...

Job Description :Handling outbound renewal premium payment calls and providing correct information regarding policies.Motivating customers to pay the due renewal premium on time .Convincing customers to revive their overdue or lapsed policies by explaining policy benefits.Meeting the process target.Following predefined scripts and processes to manage...