Call Center Executive
3 days ago
Role & responsibilities
This role is responsible for supporting credit operations by handling outbound and inbound calls related to collections, repayment reminders, and customer account follow-ups. The role ensures timely customer engagement to achieve collection targets and maintain healthy portfolio performance.
Make outbound calls to customers for EMI reminders, payment collections, and overdue follow-ups.
Handle inbound customer calls related to repayments, settlement queries, and collection clarifications.
Support early bucket collection efforts through proactive communication.
Update call outcomes and follow-up actions in the system promptly and accurately.
Ensure adherence to compliance, regulatory guidelines, and customer interaction protocols.
Work closely with field collection teams to assist in reaching resolution on overdue accounts.
Preferred candidate profile
Qualifications : Any Graduate
Experience : 0 - 5 years in call center/collections operations, preferably in NBFC or Banking sector.
Functional Competencies :
* Excellent communication and interpersonal skills
* Prior experience in call center operations is an added advantage
Behavioral Competencies :
* Basic understanding of credit and collections processes
* Strong attention to detail and the ability to work within tight timelines
-
Call Center Executive
2 weeks ago
Chennai, Tamil Nadu, India RCS CAREERLINK SOLUTIONS PVT LTD Full time ₹ 7,20,000 - ₹ 14,40,000 per yearJob Opening: Call Center ExecutiveLocation: Ekkatuthangal, ChennaiEducation: Any QualificationExperience: Freshers to 1 year(Outbound & target-based experience preferred)Language Requirements:Tamil – PreferredEnglish – PreferredKannada / Telugu / Hindi – Any one is mandatoryRole & Responsibilities:Outbound calling (target-based role)Engage with...
-
Call Center Associate
1 week ago
Chennai, Tamil Nadu, India Saarathi Finance Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionSaarathi Finance is a registered NBFC committed to simplifying access to capital for small business owners and MSMEs across India. We specialize in providing fast, flexible, and tailored loan solutions for businesses in Tier 2 and Tier 3 towns, including doorstep services. Our offerings include secured and unsecured loans with minimal...
-
Call Center Executive
3 days ago
Chennai, Tamil Nadu, India Saasvathhr and Management Consultants LLP Full time ₹ 2,00,000 - ₹ 6,00,000 per yearROLES & RESPONSIBILITIES:Ø To understand / analyze the nature of all channel Transactions reported by the customers at NCRP.Ø To Outcall the customers for the transactions reported at National Cyber-Crime Reporting Portal (NCRP).Ø To ensure that the data entry in FRS is captured as per the voice of the customer.Ø Post ascertaining the right party,...
-
Call Center Executive
1 week ago
Chennai, Tamil Nadu, India Genius attestation and IT services Full time ₹ 1,44,000 - ₹ 1,80,000 per yearRetrieve documents and files when requestedGenerate messages, emails and reports when appropriate.Assume responsibility for maintenance of office equipment.Maintain office supplies by checking inventory and order items.Respond to questions and requests for information.Answer incoming calls and assume other receptionist duties when needed.Design and maintain...
-
Call Quality Analyst
3 days ago
Chennai, Tamil Nadu, India Jesus Calls Full time ₹ 2,00,000 - ₹ 2,50,000 per yearJob Purpose:The Call Quality Analyst is responsible for monitoring, evaluating, and improving the quality of calls handled across various languages by Prayer Intercessors. The role ensures consistency, empathy, and excellence in every call, aligning with the ministry's communication standards and values.Key Responsibilities:Listen to and evaluate...
-
Tele Calling Executives
1 week ago
Chennai, Tamil Nadu, India Suzva Software Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per yearImmediate Hiring Tele Calling Executives (2 Positions) We are looking for 2 Tele Calling Executives to join our growing team. Please find the details below: RequirementsMinimum 4-5 years of sales experience in hosiery (especially innerwear) as a Sales Executive/Officer Language Skills: Maharashtra Role (1 position): Fluency in Marathi & Hindi Karnataka...
-
Tele Calling Executive
2 weeks ago
Chennai, Tamil Nadu, India c62b7050-1ec6-4a66-8223-76fd144805c5 Full time ₹ 72,000 per yearLooking for a tele calling executive to call corporate clients for Audio Visual, Video Conferencing & Office Automation solution sales. Laptop, SIM card & Database will be provided. If the candidate willing to work from home is accepted. Flexible timings. Full training will be provided.Job Type: Part-timePay: ₹5, ₹6,000.00 per monthExpected hours: 20 –...
-
Call Centre Agent
2 weeks ago
Chennai, Tamil Nadu, India TNQ Technologies Private Limited Full time ₹ 30,00,000 - ₹ 38,99,056 per yearCommunication: Excellent verbal and active listening skills are crucial. Problem-solving: Ability to identify customer needs and provide effective solutions. Technical proficiency: Comfort using call center software and other computer systems. Product knowledge: A strong understanding of the company's products and services. Empathy: The ability to understand...
-
Community Executive
2 weeks ago
Chennai, Tamil Nadu, India The Executive Zone Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob descriptionWe are looking for a Community Executive to perform a variety of administrative tasks and you will be the first point of contact for the company. You will handle the flow of people through the business and ensure that all responsibilities are completed accurately and delivered with high quality and in a timely manner.Responsibilities:Serves...
-
Data Center
2 weeks ago
Chennai, Tamil Nadu, India Equinix Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob SummaryThe Data Center Customer Operations Engineer is responsible for the prioritization, fulfillment, and quality assurance of time-bound ticket-driven requests, including expedite/negotiate, trouble tickets, smart-hands, installation/de-installation of cages/cabinets/cabling, tape backups, escorts services, logistics support and security support. The...