Call Center Executive

We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness.ResponsibilitiesDevelop objectives for the call center's day-to-day activitiesConduct effective resource planning to maximize the productivity of resources (people, technology etc.)Collect and analyze call-center...

Job Title: Tele Calling ExecutiveLocation: ChennaiCompany: Beat EducationsJob OverviewWe are looking for a motivated Tele Calling Executive to handle incoming and outgoing calls, follow up with leads, and support the admission team by providing accurate information to students.Key ResponsibilitiesMake outbound calls to prospective students and follow up on...

Essential RequirementsUndergraduate degree and 3 to 5 years work experience in Call center quality assurance activitiesthey should be aware of six segma and call center matricsHas the ability to carry out root cause analysis and provide inputs for process improvementKnowledge of Quality Tools & TechniquesHas Required knowledge of a domain to drive process...

Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Provident fundHealth insurance

Job Title:Executive - Client SuccessKey Role :Client Outreach(Calls & Emails ) & Lead ConversionCompany:EventExpo Technology Solutions Pvt. Ltd.Experience Required:Minimum 3 Years (Tele-calling / BPO / Sales)Industry:Event Management / Inside Sales / Client AcquisitionEmployment Type:Full-timeJoining:Immediate joiners preferredAbout EventExpo Technology...

About UsPeninsular Research Operation (PRO) believes in a purpose-driven approach committed to creating innovative products. We leverage the knowledge acquired by our creative minds from our products and offer them as platform solutions to customers. This fuels our drive to excel while implementing high-quality and effective technology solutions.We are...

We are seeking a Call Quality Analyst with 3+ years experience in contact center QA. You will evaluate calls, monitor performance metrics and provide insights for enhancing customer experiences.Responsibilities:Conduct QA audits on customer interactions.Measure silence, interruptions, and sentiment.Track key QA metrics (CSAT proxy, transfer rate).Provide...

Manage and oversee the daily operations of the department. Develop strategies to increase sales sales targets. Monitor and evaluate call center performance, ensuring high quality customer service and adherence to company policies and procedures.

Looking for a tele calling executive to call corporate clients for Audio Visual, Video Conferencing & Office Automation solution sales. Laptop, SIM card & Database will be provided. If the candidate willing to work from home is accepted. Flexible timings. Full training will be provided.Job Type: Part-timePay: ₹5, ₹6,000.00 per monthExpected hours: 20 –...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking...