Hiring - International Call Center quality Assurance

Role & responsibilities:1.Good Exposure in ISO/IATF Documentation2.Able to implement the Standard requirements in Shop floor/Projects3.Able to handle team of Quality engineers4.Good exposure in conducting Internal Audit,MRM.5.Handling Customer complaints and closing with proper action plans.6.Handling Certification body audit & Customer Audit7.Responsible...

Position Overview:The Quality Assurance Specialist for Back Office assists in the provision of consistent quality auditing services through the monitoring of the back office workforce. This position represents, communicates and maintains the standards of quality assurance, in all aspects, and serves as a third-person arbiter of transaction monitoring...

Quality Assurance (QA) InternAre you detail-oriented and love spotting the things others might miss?Do you enjoy exploring apps, identifying issues, and making products better?Truckrr is looking for a QA Intern to help ensure our product is seamless, reliable, and user-friendly.What You'll Do:Test features and identify potential improvements.Collaborate...

We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness.ResponsibilitiesDevelop objectives for the call center's day-to-day activitiesConduct effective resource planning to maximize the productivity of resources (people, technology etc.)Collect and analyze call-center...

We are seeking a Call Quality Analyst with 3+ years experience in contact center QA. You will evaluate calls, monitor performance metrics and provide insights for enhancing customer experiences.Responsibilities:Conduct QA audits on customer interactions.Measure silence, interruptions, and sentiment.Track key QA metrics (CSAT proxy, transfer rate).Provide...

Interview Date & Time: 12th Nov and 10:00 AM to 2:00 PMVenue:Address: B14, Phase 1, MEPZ SEZ, Tambaram Sanatorium, Chennai, Tamil Nadu 600045Contact Person: Mr. Vignesh SekarRoles and ResponsibilitiesConduct call audits to ensure compliance with quality standards and regulations. Monitor calls for quality assurance purposes, identifying areas of excellence...

Company Description About SutherlandArtificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've created...

Job Opening: Call Center ExecutiveLocation: Ekkatuthangal, ChennaiEducation: Any QualificationExperience: Freshers to 1 year(Outbound & target-based experience preferred)Language Requirements:Tamil – PreferredEnglish – PreferredKannada / Telugu / Hindi – Any one is mandatoryRole & Responsibilities:Outbound calling (target-based role)Engage with...

Job SummaryManual Testing with Facets KnowledgeResponsibilitiesKnowledge of the quality assurance methodologies for software development including tools methods planning design defect management and implementation along with industry best practices.Experience in developing writing and executing test plans Functional integration etcHP ALM Application...

Aquis Search is representing aglobal shipping and logistics majorthat is strengthening its shared services capability in Chennai. The company is seeking aSenior Manager – Quality Assurancein Chennai to drive digital process excellence, automation, and governance across its regional operations.The Role:This is a strategic role within the Shared Services...