Call Center Manager

Role & responsibilitiesThis role is responsible for supporting credit operations by handling outbound and inbound calls related to collections, repayment reminders, and customer account follow-ups. The role ensures timely customer engagement to achieve collection targets and maintain healthy portfolio performance.Make outbound calls to customers for EMI...

Job Summary:We are seeking a Call Center Representative who will serve as a liaison between our company and its current and potential customers. The ideal candidate will take full ownership of resolving customer issues and inquiries efficiently, with customer satisfaction at the heart of every interaction and decision.Roles & Responsibilities:Manage a high...

Roles & Responsibilities:We are seeking a dynamic and experienced Call Center Operations Manager to lead our 24x7 customer support center at TI Clean Mobility. This role is pivotal in ensuring seamless coordination across all four divisions - 3-Wheeler, Small Commercial Vehicles (SCV), Heavy Commercial Vehicles (HCV), and Tractor to deliver exceptional...

Position : Team Leader/ManagerKey Performance Indicators (KPIs):Supervise daily activities of the sales team (inbound/outbound) ensuring productivity and high-quality interactions.Leads to Footfall conversion rateCall quality scoresTeam adherence and attendanceCustomer satisfaction (CSAT/NPS)Lead TAT and pipeline managementProficiency with CRM software,...

Roles & Responsibilities:We are seeking a dynamic and experienced Call Center Operations Manager to lead our 24x7 customer support center at TI Clean Mobility. This role is pivotal in ensuring seamless coordination across all four divisions - 3-Wheeler, Small Commercial Vehicles (SCV), Heavy Commercial Vehicles (HCV), and Tractor to deliver exceptional...

About I-PAC:I-PAC (Indian Political Action Committee) is a leading consulting firm that provides innovative solutions to our Campaign's most challenging problems. We pride ourselves on delivering strategic insights and actionable plans that drive growth and improve performance.About the role:The Call Centre Manager will lead a team of TL and Quality...

Responsibilities:* Reach out to customer via outgoing calls via phone, email & chat* Manage incoming calls via phone, email & chat* Maintain customer satisfaction through timely resolutions* Collaborate with backend Dev & Eng teamFlexi workingShift allowanceHouse rent allowanceTravel allowanceOver time allowanceMaternity benefits in mediclaim policyEmployee...

As a Center Manager / Center Head, your role involves overseeing the center activities related to Educational Counseling, Branding, and Sales Promotion. Your key responsibilities will include: - Conducting counseling sessions for students and parents visiting the center - Implementing tele marketing strategies to create brand awareness and loyalty - Closing...

About I-PAC:I-PAC (Indian Political Action Committee) is a leading consulting firm that provides innovative solutions to our Campaign’s most challenging problems. We pride ourselves on delivering strategic insights and actionable plans that drive growth and improve performance.About the role:The Call Centre Manager will lead a team of TL and Quality...

Role & responsibilities• Make outbound calls to potential customers and pitch our products/services• Identify and generate new sales leads through research and cold calling• Maintain deep product knowledge to effectively communicate benefits• Build and maintain strong customer relationships by addressing queries professionally• Achieve and exceed...