Call Center Manager

We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. ResponsibilitiesDevelop objectives for the call center's day-to-day activities Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Collect and analyze...

Roles & Responsibilities:We are seeking a dynamic and experienced Call Center Operations Manager to lead our 24x7 customer support center at TI Clean Mobility. This role is pivotal in ensuring seamless coordination across all four divisions - 3-Wheeler, Small Commercial Vehicles (SCV), Heavy Commercial Vehicles (HCV), and Tractor to deliver exceptional...

Job Title: Patient Contact Center ManagerDepartment: Operations, Managed ServicesReports To: Managed Services ManagerLocation: Chennai, IndiaEmployment Type: Full-TimeJob Type: Onsite presence in Chennai requiredPosition SummaryWe are seeking an experienced Patient Contact Center Manager to lead our US-based patient care call center, operating weekdays...

Position : Team Leader/ManagerKey Performance Indicators (KPIs):Supervise daily activities of the sales team (inbound/outbound) ensuring productivity and high-quality interactions.Leads to Footfall conversion rateCall quality scoresTeam adherence and attendanceCustomer satisfaction (CSAT/NPS)Lead TAT and pipeline managementProficiency with CRM software,...

Job Title: Patient Contact Center ManagerDepartment: Operations, Managed ServicesReports To: Managed Services ManagerLocation: Chennai, IndiaEmployment Type: Full-TimeJob Type: Onsite presence in Chennai requiredPosition SummaryWe are seeking an experienced Patient Contact Center Manager to lead our US-based patient care call center, operating weekdays...

Responsibilities:* Reach out to customer via outgoing calls via phone, email & chat* Manage incoming calls via phone, email & chat* Maintain customer satisfaction through timely resolutions* Collaborate with backend Dev & Eng teamFlexi workingShift allowanceHouse rent allowanceTravel allowanceOver time allowanceMaternity benefits in mediclaim policyEmployee...

As a Center Manager / Center Head, your role involves overseeing the center activities related to Educational Counseling, Branding, and Sales Promotion. Your key responsibilities will include: - Conducting counseling sessions for students and parents visiting the center - Implementing tele marketing strategies to create brand awareness and loyalty - Closing...

Role & responsibilities• Make outbound calls to potential customers and pitch our products/services• Identify and generate new sales leads through research and cold calling• Maintain deep product knowledge to effectively communicate benefits• Build and maintain strong customer relationships by addressing queries professionally• Achieve and exceed...

Job Purpose:The Call Coordinator will be responsible for handling incoming and outgoing calls, coordinating between clients, customers, and internal teams, and ensuring smooth communication flow. This role requires excellent communication skills, organizational ability, and attention to detail to maintain customer satisfaction and operational efficiency.Key...

1. Sales:- Responsible for promoting and selling memberships to potential new clients - Walk-ins/Trials-Responsible for achieving target by driving conversion-Responsible for Upselling-Should maintain record of every interaction with new user-Should enter all details of customers, walks ins on internal tools2. Operations:-Managing center experience and...