Call Center Executive

Job Overview :This role is responsible for the day-to-day management of an Inbound Call Center, with a focus on maximizing productivity and customer satisfaction.Key Responsibilities :Candidate RequirementsAt least 5 years of experience in Inbound/ Outbound Customer Support operations - Voice from BPO Background.Knowledge of Dialer/ APR reports/ Shrinkage...

Roles & Responsibilities:We are seeking a dynamic and experienced Call Center Operations Manager to lead our 24x7 customer support center at TI Clean Mobility. This role is pivotal in ensuring seamless coordination across all four divisions - 3-Wheeler, Small Commercial Vehicles (SCV), Heavy Commercial Vehicles (HCV), and Tractor to deliver exceptional...

Role & responsibilitiesAnswer inbound calls within the guidelines/goals established by the client and management. Consistently achieves call quality goals to meet client and customer satisfaction goalsInteract with customers over a call to understand their concerns and queries.Provide prompt and appropriate solutions.Escalate customers' concerns to the...

Identify and generate new business leads through outbound calls, emails, and online research.Qualify prospects and schedule meetings for the sales team.Maintain accurate records of interactions and leads in CRM.

Job Title: Patient Contact Center ManagerDepartment: Operations, Managed ServicesReports To: Managed Services ManagerLocation: Chennai, IndiaEmployment Type: Full-TimeJob Type: Onsite presence in Chennai requiredPosition SummaryWe are seeking an experienced Patient Contact Center Manager to lead our US-based patient care call center, operating weekdays...

Job Title: Patient Contact Center ManagerDepartment: Operations, Managed ServicesReports To: Managed Services ManagerLocation: Chennai, IndiaEmployment Type: Full-TimeJob Type: Onsite presence in Chennai requiredPosition SummaryWe are seeking an experienced Patient Contact Center Manager to lead our US-based patient care call center, operating weekdays...

Job OverviewWe are seeking a highly skilled Quality Assurance Specialist to join our team in the call center role. In this position, you will be responsible for ensuring the highest standards of quality in customer interactions.About the RoleThis is a challenging and rewarding opportunity to work in a dynamic environment where no two days are the same. As a...

Job Purpose:The Call Coordinator will be responsible for handling incoming and outgoing calls, coordinating between clients, customers, and internal teams, and ensuring smooth communication flow. This role requires excellent communication skills, organizational ability, and attention to detail to maintain customer satisfaction and operational efficiency.Key...

AR Executive Patient Calling Night SHift Chennai 2025 JD/: Responsible for resolving escalated cases . Review the claim allocated and check the status by calling the payer or through IVR /Web Portal Ask a series of relevant questions depending on the issue with the claim and record the responses. Prepare call notes, initiate or execute the corrective...

Job Title: AR CallerThis position involves handling customer service support and collections via phone calls, ensuring customer inquiries are resolved promptly.Key Responsibilities:Assess and resolve customer inquiries, primarily over the telephone.Manage and update daily interactions with customers on an account-wise basis.Achieve key performance...