Call Coordinator

23 hours ago

Chennai, Tamil Nadu, India Origin Techserve Private Limited Full time ₹ 1,44,000 - ₹ 1,56,000 per year

Job Purpose:

The Call Coordinator will be responsible for handling incoming and outgoing calls, coordinating between clients, customers, and internal teams, and ensuring smooth communication flow. This role requires excellent communication skills, organizational ability, and attention to detail to maintain customer satisfaction and operational efficiency.

Key Responsibilities:

  • Answer, screen, and direct incoming calls in a professional manner.
  • Coordinate and schedule service calls, meetings, or appointments.
  • Maintain call logs, records, and follow-up status in the system.
  • Communicate with clients/customers to provide updates and resolve queries.
  • Collaborate with internal teams to ensure timely execution of service requests.
  • Track and escalate unresolved issues to the appropriate department.
  • Prepare and share daily/weekly reports on calls and coordination activities.
  • Ensure customer interactions are handled with patience, courtesy, and accuracy.
  • Support administrative tasks related to call coordination and documentation.

Skills & Competencies:

  • Strong verbal and written communication skills.
  • Good telephone etiquette and listening ability.
  • Time management and organizational skills.
  • Ability to multitask and prioritize under pressure.
  • Problem-solving and decision-making skills.
  • Proficiency in MS Office, CRM, or call management software.

Qualifications:

  • Bachelor's degree / Diploma in any field (preferred in Administration or Customer Service).
  • 1–3 years of experience in a call coordination, customer service, or front office role.
  • Familiarity with service coordination or call center processes is an added advantage

Job Types: Full-time, Fresher

Pay: ₹12, ₹13,000.00 per month

  • Telly calling

    1 day ago

    Chennai, Tamil Nadu, India 8Queens Software Technologies Private Limited Full time ₹ 2,18,649 - ₹ 5,09,647 per year

    Make outbound calls to prospective clients to promote real estate projects and generate leads. Handle inbound inquiries and provide information about projects, pricing, and offers. Schedule site visits and appointments for the sales team. Maintain a database of leads, follow up regularly, and ensure proper documentation. Meet daily/weekly/monthly call and...

  • International Call Centre

    2 weeks ago

    Chennai, Tamil Nadu, India Golden Opportunities Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job descriptionRole & responsibilitiesCustomer Support Manage inbound/outbound international calls, resolve queries, provide accurate information, and ensure first-call resolution.Service Excellence Deliver high-quality support ensuring SLAs such as call handling time, response time, and customer satisfaction are met.Issue Resolution Troubleshoot customer...

  • Call Centre Management Professional

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeBackgroundVerification Full time ₹ 42,00,000 - ₹ 70,00,000

    Job TitleWe are seeking a proactive and experienced Call Centre Team Lead to manage a team of executives handling Background Verification (BGV) processes, including employment, education, and address verifications.This role requires strong leadership, process adherence, and excellent communication skills to ensure timely and accurate case closures while...

  • Hiring For Call Centre

    7 days ago

    Chennai, Tamil Nadu, India NOVAC Full time ₹ 5,40,000 per year

    Roles and ResponsibilitiesSource candidates through various channels such as job portals, social media, employee referrals, and networking events.Conduct initial screening calls with potential candidates to assess their suitability for the role.Shortlist suitable candidates based on requirements and schedule interviews with hiring managers.Coordinate...

  • sales coordinator

    3 weeks ago

    Chennai, Tamil Nadu, India Genesis Placement Services Full time

    Job DescriptionWE ARE HIRING FOR THE ROLE SALES COORDINATORLOCATION : VILLIVAKAMONLY FEMALE CANDIDATE CAN APPLYSALARY RANGE 20K-28KResponsibilities:- Coordinate with the sales team and clients- Prepare quotations, sales reports, and invoices- Follow up with clients for payments and orders- Handle emails, phone calls, and customer inquiries- Maintain records...

  • Night Patient Calling Manager

    22 hours ago

    Chennai, Tamil Nadu, India Zenmed Solutions Private Limited Full time ₹ 7,20,000 - ₹ 14,40,000 per year

    Team ManagementContact HR We are hiring Patient Caller Manager - Male CandidateWorking Days- Monday to FridayJob location : ChennaiAbout the Role:We are seeking a proactive and detail-oriented Night Patient Calling Manager to join our dynamic medical billing team. In this role, you will be responsible for managing a team of patient callers and ensuring...

  • Call Center Team Lead

    2 weeks ago

    Chennai, Tamil Nadu, India Montra Electric Full time

    Roles & Responsibilities:We are seeking a dynamic and experienced Call Center Operations Manager to lead our 24x7 customer support center at TI Clean Mobility. This role is pivotal in ensuring seamless coordination across all four divisions - 3-Wheeler, Small Commercial Vehicles (SCV), Heavy Commercial Vehicles (HCV), and Tractor to deliver exceptional...

  • Service Coordinator

    2 weeks ago

    Chennai, Tamil Nadu, India Zebronics Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job Summary:We are looking for a dedicated and organized Service Coordinator who is proficient in Hindi and has strong Excel skills to join our team. The role requires responsibilities for managing customer service requests, scheduling appointments, and ensuring that service operations run smoothly and efficiently. The candidate should be able to effectively...

  • Marketing Coordinator

    2 weeks ago

    Chennai, Tamil Nadu, India Cube C Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    About UsWe are a growing e-learning startup bringing the performing arts to learners everywhere. After launching our first vocal training courses in 2021, we've expanded into multiple performing arts categories. We're now building a platform that makes world-class performing arts education accessible, engaging, and community-driven.We're a small, passionate...

  • Documentation Coordinator

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeVerification Full time ₹ 6,00,000 - ₹ 8,00,000

    Job Title: Background Verification SpecialistKey Responsibilities:Manage onboarding documents for candidates.Coordinate with background check agencies.Work with VMS / Beeline tools.Set up new client accounts and complete onboarding activities.Follow up with candidates and agencies to expedite background verification.Attend client calls for audits and...