Call Coordinator

2 days ago

Chennai, Tamil Nadu, India Origin Techserve Private Limited Full time ₹ 1,44,000 - ₹ 1,56,000 per year

Job Purpose:

The Call Coordinator will be responsible for handling incoming and outgoing calls, coordinating between clients, customers, and internal teams, and ensuring smooth communication flow. This role requires excellent communication skills, organizational ability, and attention to detail to maintain customer satisfaction and operational efficiency.

Key Responsibilities:

  • Answer, screen, and direct incoming calls in a professional manner.
  • Coordinate and schedule service calls, meetings, or appointments.
  • Maintain call logs, records, and follow-up status in the system.
  • Communicate with clients/customers to provide updates and resolve queries.
  • Collaborate with internal teams to ensure timely execution of service requests.
  • Track and escalate unresolved issues to the appropriate department.
  • Prepare and share daily/weekly reports on calls and coordination activities.
  • Ensure customer interactions are handled with patience, courtesy, and accuracy.
  • Support administrative tasks related to call coordination and documentation.

Skills & Competencies:

  • Strong verbal and written communication skills.
  • Good telephone etiquette and listening ability.
  • Time management and organizational skills.
  • Ability to multitask and prioritize under pressure.
  • Problem-solving and decision-making skills.
  • Proficiency in MS Office, CRM, or call management software.

Qualifications:

  • Bachelor's degree / Diploma in any field (preferred in Administration or Customer Service).
  • 1–3 years of experience in a call coordination, customer service, or front office role.
  • Familiarity with service coordination or call center processes is an added advantage

Job Types: Full-time, Fresher

Pay: ₹12, ₹13,000.00 per month

  • Telly calling

    15 hours ago

    Chennai, Tamil Nadu, India 8Queens Software Technologies Private Limited Full time ₹ 2,18,649 - ₹ 5,09,647 per year

    Make outbound calls to prospective clients to promote real estate projects and generate leads. Handle inbound inquiries and provide information about projects, pricing, and offers. Schedule site visits and appointments for the sales team. Maintain a database of leads, follow up regularly, and ensure proper documentation. Meet daily/weekly/monthly call and...

  • Tele Calling Executives

    6 days ago

    Chennai, Tamil Nadu, India Suzva Software Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Immediate Hiring Tele Calling Executives (2 Positions) We are looking for 2 Tele Calling Executives to join our growing team. Please find the details below: RequirementsMinimum 4-5 years of sales experience in hosiery (especially innerwear) as a Sales Executive/Officer Language Skills: Maharashtra Role (1 position): Fluency in Marathi & Hindi Karnataka...

  • International Call Centre

    2 weeks ago

    Chennai, Tamil Nadu, India Golden Opportunities Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job descriptionRole & responsibilitiesCustomer Support Manage inbound/outbound international calls, resolve queries, provide accurate information, and ensure first-call resolution.Service Excellence Deliver high-quality support ensuring SLAs such as call handling time, response time, and customer satisfaction are met.Issue Resolution Troubleshoot customer...

  • Front Office Coordinator

    1 week ago

    Chennai, Tamil Nadu, India Printlay Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Responsibilities:* Manage Appointments & Client Inbound Calls* Maintain front desk operations* Coordinate with Manufacturing and Tech Team* Greet Clients & handle requests* Billing and Payment Followup Calls

  • Hiring For Call Centre

    1 week ago

    Chennai, Tamil Nadu, India NOVAC Full time ₹ 5,40,000 per year

    Roles and ResponsibilitiesSource candidates through various channels such as job portals, social media, employee referrals, and networking events.Conduct initial screening calls with potential candidates to assess their suitability for the role.Shortlist suitable candidates based on requirements and schedule interviews with hiring managers.Coordinate...

  • Coordinator

    4 days ago

    Chennai, Tamil Nadu, India PKC Management Consulting Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Support to the PartnerAct as a task manager and reminder system for the Partner track all pending tasks, send reminders, and ensure timely completion.Manage the Partner's calendar, including scheduling client calls, internal reviews, and strategic meetings.Prepare and organize materials for meetings: high-quality PowerPoint presentations, Excel trackers,...

  • Marketing Coordinator

    2 weeks ago

    Chennai, Tamil Nadu, India Cube C Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    About UsWe are a growing e-learning startup bringing the performing arts to learners everywhere. After launching our first vocal training courses in 2021, we've expanded into multiple performing arts categories. We're now building a platform that makes world-class performing arts education accessible, engaging, and community-driven.We're a small, passionate...

  • Office Coordinator

    2 days ago

    Chennai, Tamil Nadu, India AGS Health Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    An Office Coordinator is responsible for managing office communications and supporting daily administrative and clerical tasks to ensure smooth and efficient office operations. Their duties typically include answering phone calls, greeting visitors, managing schedules and meetings, ordering and maintaining office supplies, handling correspondence, filing...

  • Service Coordinator

    2 weeks ago

    Chennai, Tamil Nadu, India Zebronics Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job Summary:We are looking for a dedicated and organized Service Coordinator who is proficient in Hindi and has strong Excel skills to join our team. The role requires responsibilities for managing customer service requests, scheduling appointments, and ensuring that service operations run smoothly and efficiently. The candidate should be able to effectively...

  • Night Patient Calling Manager

    2 days ago

    Chennai, Tamil Nadu, India Zenmed Solutions Private Limited Full time ₹ 7,20,000 - ₹ 14,40,000 per year

    Team ManagementContact HR We are hiring Patient Caller Manager - Male CandidateWorking Days- Monday to FridayJob location : ChennaiAbout the Role:We are seeking a proactive and detail-oriented Night Patient Calling Manager to join our dynamic medical billing team. In this role, you will be responsible for managing a team of patient callers and ensuring...