International Call Centre

Job TitleWe are seeking a proactive and experienced Call Centre Team Lead to manage a team of executives handling Background Verification (BGV) processes, including employment, education, and address verifications.This role requires strong leadership, process adherence, and excellent communication skills to ensure timely and accurate case closures while...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking...

Key Role in a High-Performance Contact CentreThe Call Centre Manager plays a vital role in the success of our high-performance contact centre. This is a leadership position that requires exceptional skills and expertise to drive performance, ensure quality service, and lead a team of experienced professionals.The ideal candidate will be responsible for...

Job Title: Digital Marketing InternLocation: Mylapore, Chennai Must be open to travelDepartment: Marketing & CommunicationsReporting To: Manager Digital MarketingJob Summary:We are seeking a smart, creative, and hands-on Social Media Executive to lead our digital storytelling. The ideal candidate will not only manage our social media platforms but also...

Job Title: Customer Support Executive International Voice Process - ChennaiLocation: ChennaiJob Type: Full-Time (Night Shift)Experience: Minimum 1 year in International Voice ProcessQualification: Undergraduate / Graduate (any stream)Shift: US ShiftCTC: 4.3 LPANP: 0-15 DaysKey words: International Voice, International BPO, International call centre, US...

Job Title: General ManagerWe are seeking an experienced and skilled General Manager to lead our Virtual Medical Centre. The ideal candidate will have a strong background in healthcare management, with experience in centre operations management, team and people management, administrative, financial and HR oversight, and strategic and growth initiatives.Centre...

Job OverviewThis role entails leading a Daycare and Preschool Center, ensuring exceptional care and education to children, as well as being the main point of contact for families.Leadership - Develop and execute strategies to drive performance in people, quality, and growth metrics.Set the highest standards of behaviour across the setting, consistent with...

We are hiring for a Quality Manager Contact Centre role. Please find the below Key tasks and responsibilities for the same:The Call Center Quality Manager is responsible for overseeing and driving the quality program within our customer service center. This role requires a strong grasp of call center performance metrics, an ability to analyze quality data,...

Job purpose(QA) is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customer.Prepares and analyzes internal and external quality reports for management staff review. • Perform other duties as assignedDuties and responsibilitiesManage large amounts of inbound and outbound calls...

Job Title: Virtual Medical Centre ManagerLocation: Chennai, IndiaEmployment Type: Full-timeExperience: 5–8 yearsOur organization seeks an experienced Virtual Medical Centre Manager to lead the operations of our virtual medical centre. This role requires strong leadership skills, healthcare operations expertise, and the ability to manage multi-functional...