Call Center Associate

3 days ago

Chennai, Tamil Nadu, India Saarathi Finance Full time

Company Description

Saarathi Finance is a registered NBFC committed to simplifying access to capital for small business owners and MSMEs across India. We specialize in providing fast, flexible, and tailored loan solutions for businesses in Tier 2 and Tier 3 towns, including doorstep services. Our offerings include secured and unsecured loans with minimal documentation, flexible tenures, and easy EMIs. At Saarathi Finance, we strive to support entrepreneurs with care, clarity, and confidence as they take important steps toward growth. We are dedicated to empowering businesses and fostering meaningful change, one loan at a time.

Role Description

This is a full-time, on-site role for a Call Center Associate located in Chennai. The Call Center Associate will manage inbound and outbound customer calls, provide exceptional customer service, and resolve inquiries effectively. Additional responsibilities include maintaining accurate records, addressing customer concerns professionally, and contributing to a positive customer experience. The role will require close collaboration with the team to achieve service targets and ensure customer satisfaction.

Qualifications

  • Proficiency in Communication and Customer Service skills, with the ability to handle inquiries and provide solutions effectively
  • Customer Experience expertise, with a focus on ensuring a seamless and positive interaction for every customer
  • Familiarity with Contact Centers, including understanding workflows and call management processes
  • Basic Computer Literacy, with the ability to navigate systems, update records, and utilize relevant software
  • Strong problem-solving abilities, attention to detail, and the capacity to work in a fast-paced environment
  • High school diploma or equivalent; fluency in English and
    Hindi/ Telugu or Kannada
  • Previous experience in a call center or customer-facing role is preferred but not required

  • Call Center Representative

    2 days ago

    Chennai, Tamil Nadu, India Golden Bit Technologies Full time

    Job brief We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.Responsibilities...

  • Call Center Executive

    3 days ago

    Chennai, Tamil Nadu, India VeWinpro Tech soloutions Pvt Ltd Full time

    Manage a high volume of inbound and outbound calls with a friendly and professional demeanor. Resolve customer issues promptly and accurately by identifying solutions and appropriate responses. Provide information about products or services, taking orders, and processing returns. Follow up on customer inquiries to ensure their needs are met. Document all...

  • Call Center Agent

    2 weeks ago

    Chennai, Tamil Nadu, India AGS Health Full time ₹ 3,70,000 - ₹ 12,00,000 per year

    A Call Center Agent handles inbound and outbound customer calls to provide support, resolve inquiries, and promote products or services. Their primary duties include answering calls professionally, listening to customer concerns, providing accurate information on products/services, processing orders or forms, and resolving complaints using available...

  • Call Center Executive

    1 week ago

    Chennai, Tamil Nadu, India RCS CAREERLINK SOLUTIONS PVT LTD Full time

    Job Opening: Call Center ExecutiveLocation: Ekkatuthangal, ChennaiEducation: Any QualificationExperience: Freshers to 1 year(Outbound & target-based experience preferred)Language Requirements:Tamil – PreferredEnglish – PreferredKannada / Telugu / Hindi – Any one is mandatoryRole & Responsibilities:Outbound calling (target-based role)Engage with...

  • Call Center Representative

    2 weeks ago

    Chennai, Tamil Nadu, India EVENTEXPO - ETS Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title:Executive - Client SuccessKey Role :Client Outreach(Calls & Emails ) & Lead ConversionCompany:EventExpo Technology Solutions Pvt. Ltd.Experience Required:Minimum 3 Years (Tele-calling / BPO / Sales)Industry:Event Management / Inside Sales / Client AcquisitionEmployment Type:Full-timeJoining:Immediate joiners preferredAbout EventExpo Technology...

  • Executive Call Center

    1 day ago

    Chennai, Tamil Nadu, India Sterling Holidays Full time

    Kindly find the below mentioned JD for your referenceJob DescriptionPosition : Call centrer / Email SupportLanguage : English with any regional languageObtains customer information by answering telephone calls; interviewing customers;verifying information.Ability to determine eligibility by comparing customer information to requirements;Informs customers by...

  • Call Center Executive

    3 days ago

    Chennai, Tamil Nadu, India Vasantha Subaramanian Hospitals Full time

    Roles and ResponsibilitiesHandle inbound calls from patients, doctors, and insurance companies to resolve queries related to medical billing and claims processing.Provide accurate information on healthcare services, policies, and procedures to customers.Identify customer needs and escalate complex issues to senior team members or supervisors when...

  • Tele Calling Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Beat Center of Excellence Full time ₹ 1,000 - ₹ 18,000 per year

    Job Title: Tele Calling ExecutiveLocation: ChennaiCompany: Beat EducationsJob OverviewWe are looking for a motivated Tele Calling Executive to handle incoming and outgoing calls, follow up with leads, and support the admission team by providing accurate information to students.Key ResponsibilitiesMake outbound calls to prospective students and follow up on...

  • Call Center Executive

    5 days ago

    Chennai, Tamil Nadu, India Genius attestation and IT services Full time

    Retrieve documents and files when requestedGenerate messages, emails and reports when appropriate.Assume responsibility for maintenance of office equipment.Maintain office supplies by checking inventory and order items.Respond to questions and requests for information.Answer incoming calls and assume other receptionist duties when needed.Design and maintain...

  • Business Development Associate

    2 weeks ago

    Chennai, Tamil Nadu, India Beat Center of Excellence Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Business Development AssociateLocation: ChennaiCompany: Beat EducationsJob Summary:We are looking for a dynamic and result-oriented Business Development Associate to join our team in Chennai. The ideal candidate will be responsible for identifying new business opportunities, building client relationships, and promoting our educational programs to...