Call Center Associate

14 hours ago

Chennai, Tamil Nadu, India Saarathi Finance Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Description

Saarathi Finance is a registered NBFC committed to simplifying access to capital for small business owners and MSMEs across India. We specialize in providing fast, flexible, and tailored loan solutions for businesses in Tier 2 and Tier 3 towns, including doorstep services. Our offerings include secured and unsecured loans with minimal documentation, flexible tenures, and easy EMIs. At Saarathi Finance, we strive to support entrepreneurs with care, clarity, and confidence as they take important steps toward growth. We are dedicated to empowering businesses and fostering meaningful change, one loan at a time.

Role Description

This is a full-time, on-site role for a Call Center Associate located in Chennai. The Call Center Associate will manage inbound and outbound customer calls, provide exceptional customer service, and resolve inquiries effectively. Additional responsibilities include maintaining accurate records, addressing customer concerns professionally, and contributing to a positive customer experience. The role will require close collaboration with the team to achieve service targets and ensure customer satisfaction.

Qualifications

  • Proficiency in Communication and Customer Service skills, with the ability to handle inquiries and provide solutions effectively
  • Customer Experience expertise, with a focus on ensuring a seamless and positive interaction for every customer
  • Familiarity with Contact Centers, including understanding workflows and call management processes
  • Basic Computer Literacy, with the ability to navigate systems, update records, and utilize relevant software
  • Strong problem-solving abilities, attention to detail, and the capacity to work in a fast-paced environment
  • High school diploma or equivalent; fluency in English and
    Hindi/ Telugu or Kannada
  • Previous experience in a call center or customer-facing role is preferred but not required

  • Call Center Executive

    1 week ago

    Chennai, Tamil Nadu, India RCS CAREERLINK SOLUTIONS PVT LTD Full time ₹ 7,20,000 - ₹ 14,40,000 per year

    Job Opening: Call Center ExecutiveLocation: Ekkatuthangal, ChennaiEducation: Any QualificationExperience: Freshers to 1 year(Outbound & target-based experience preferred)Language Requirements:Tamil – PreferredEnglish – PreferredKannada / Telugu / Hindi – Any one is mandatoryRole & Responsibilities:Outbound calling (target-based role)Engage with...

  • Call Center Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Neurealm Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Summary:We are seeking a Call Center Representative who will serve as a liaison between our company and its current and potential customers. The ideal candidate will take full ownership of resolving customer issues and inquiries efficiently, with customer satisfaction at the heart of every interaction and decision.Roles & Responsibilities:Manage a high...

  • Call Center Team Lead

    2 weeks ago

    Chennai, Tamil Nadu, India Montra Electric Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Roles & Responsibilities:We are seeking a dynamic and experienced Call Center Operations Manager to lead our 24x7 customer support center at TI Clean Mobility. This role is pivotal in ensuring seamless coordination across all four divisions - 3-Wheeler, Small Commercial Vehicles (SCV), Heavy Commercial Vehicles (HCV), and Tractor to deliver exceptional...

  • Hiring - International Call Center quality Assurance

    2 weeks ago

    Chennai, Tamil Nadu, India NTT DATA, Inc. Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Essential RequirementsUndergraduate degree and 3 to 5 years work experience in Call center quality assurance activitiesthey should be aware of six segma and call center matricsHas the ability to carry out root cause analysis and provide inputs for process improvementKnowledge of Quality Tools & TechniquesHas Required knowledge of a domain to drive process...

  • Call Center Team Lead

    4 weeks ago

    Chennai, Tamil Nadu, India, Tamil Nadu Montra Electric Full time

    Roles & Responsibilities:We are seeking a dynamic and experienced Call Center Operations Manager to lead our 24x7 customer support center at TI Clean Mobility. This role is pivotal in ensuring seamless coordination across all four divisions - 3-Wheeler, Small Commercial Vehicles (SCV), Heavy Commercial Vehicles (HCV), and Tractor to deliver exceptional...

  • Call Center Executive

    6 days ago

    Chennai, Tamil Nadu, India Mentor Infocomm Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role & responsibilitiesAnswer inbound calls within the guidelines/goals established by the client and management. Consistently achieves call quality goals to meet client and customer satisfaction goalsInteract with customers over a call to understand their concerns and queries.Provide prompt and appropriate solutions.Escalate customers' concerns to the...

  • Call Center Executive

    1 week ago

    Chennai, Tamil Nadu, India Eventexpo Technology Solutions Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Identify and generate new business leads through outbound calls, emails, and online research.Qualify prospects and schedule meetings for the sales team.Maintain accurate records of interactions and leads in CRM.

  • Call Center Representative

    1 week ago

    Chennai, Tamil Nadu, India EVENTEXPO - ETS Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title:Executive - Client SuccessKey Role :Client Outreach(Calls & Emails ) & Lead ConversionCompany:EventExpo Technology Solutions Pvt. Ltd.Experience Required:Minimum 3 Years (Tele-calling / BPO / Sales)Industry:Event Management / Inside Sales / Client AcquisitionEmployment Type:Full-timeJoining:Immediate joiners preferredAbout EventExpo Technology...

  • Call Center Executive

    1 week ago

    Chennai, Tamil Nadu, India Aditya Renewable Energy Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Provident fundHealth insurance

  • Executive Call Center

    2 weeks ago

    Chennai, Tamil Nadu, India Sterling Holiday Resorts Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Kindly find the below mentioned JD for your referenceJob DescriptionPosition : Call centrerLanguage : English with any regional languageObtains customer information by answering telephone calls; interviewing customers;verifying information.Ability to determine eligibility by comparing customer information to requirements;Informs customers by explaining...