Call Center Representative

Job Title:

Executive - Client Success

Key Role :

Client Outreach(Calls & Emails ) & Lead Conversion

Company:

EventExpo Technology Solutions Pvt. Ltd.

Experience Required:

Minimum 3 Years (Tele-calling / BPO / Sales)

Industry:

Event Management / Inside Sales / Client Acquisition

Employment Type:

Full-time

Joining:

Immediate joiners preferred

About EventExpo Technology Solutions Pvt. Ltd.:

EventExpo Technology Solutions Pvt. Ltd.

is a leading event organizing and experiential marketing company that specializes in delivering world-class corporate events, exhibitions, brand activations, and more. We blend creativity with strategy to design memorable event experiences for top-tier brands and organizations.

Why Join ETS?

The global event management market is projected to reach $1,552.9 billion by 2028, growing at a Compound Annual Growth Rate (CAGR) of 11.2% from 2021 to 2028. The wedding industry alone is valued at $160 billion in India. With the rise of technology-driven experiences, ETS is set to grab the enormous untapped potential in revolutionizing how events / Exhibitions are planned, managed, and executed.

Job Summary:

We are looking for a driven and confident
Telecaller

with at least
3 years of experience in BPO/telecalling

to join the Business Development team at
EventExpo Technology Solutions Pvt. Ltd.

. The ideal candidate will be responsible for pitching our event services, converting leads into qualified prospects, and handing over successfullyengaged clients to the Client Servicing team for further execution.

Key Responsibilities:

• Make outbound calls to prospective clients to introduce
  EventExpo Technology Solutions Pvt. Ltd.

and our event offerings.
- Present tailored event solutions for corporate events, brand activations, trade shows, and more.
- Convert inbound and marketing-generated leads into qualified opportunities.
- Build rapport with decision-makers, understand their event needs, and propose appropriate services.
- Maintain regular follow-ups to nurture leads and maximize conversion rates.
- Record all call outcomes, client details, and lead progress in the CRM system.
- Coordinate and ensure a seamless handover of closed leads to the Client Management Team for planning and execution.
- Collaborate with the internal teams during campaigns or event promotions to drive engagement.

Required Skills & Qualifications:

• Bachelor's degree in any discipline.
• Minimum 3 years of telecalling experience, preferably in a BPO or outbound calling setup.
• Strong verbal communication and convincing skills in English and [Insert Regional Language, if applicable].
• Knowledge of lead conversion strategies and client qualification processes.
• Comfortable working with CRM tools, spreadsheets, and basic email communication.
• Self-motivated, energetic, and target-driven.

Preferred Experience:

• Prior experience in event management, hospitality, or client acquisition roles.
• Experience pitching to B2B or B2C clients.
• Understanding of corporate event types and planning processes.

Why ETS?

Founded in 2019, ETS is a Govt of India recognized startup with a solid presence across multiple sectors, delivering excellence in event technology, exhibitions, interiors, corporate films, and infrastructure. As part of our team, you will be a critical part of our leadership team, spearheading business success.

Ready to make your mark on the future of
events?

Ready to make your mark on the future of events?

Apply today: and kinly fille the form

• Take the next step in your entrepreneurial journey with ETS