Mice Operations Executive

7 hours ago

Gurgaon, Haryana, India Aabee Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Job Title:

Mice Operation Executive

Experience:

3 to 6

Role:

Permanent

Location:

Gurgaon

Roles and responsibilities:

Customized Itinerary Planning:

  • Curate personalized travel plans keeping clients needs in mind.
  • Collaborate internally to create and deliver customized itineraries that delight clients.
  • Advise clients on bespoke experiences that enhance their travel journey.

Booking & Operations Management:

  • Handle international online hotel bookings, resolving tour-related issues, amendments, sold-out situations, transfers, sightseeing, and payment discrepancies.
  • Manage book-out cases, last-minute bookings, and special requests efficiently.
  • Provide expert solutions to pre-travel and post-travel inquiries within deadlines.
  • Make reservations for tours, including hotels, coaches, restaurants, and sightseeing.

Desired Candidate Profile:

  • Proven experience in negotiating exclusive B2B rates, increasing profitability.
  • Expertise in handling on-ground operations for seamless client experiences and positive feedback.
  • Proficient in travel portals like 
    TBO, REZLIVE, GRN
    , and experience with multiple Destination Management Companies (DMCs) across various countries.

Qualifications and experience:

  • Any Graduate/ Post Graduate
  • 3 to 6 years in Hotel bookings
  • Strong communication Skills

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