MICE - Business Development Manager

Role:
MICE - Business Development Manager

Level:
Assistant Manager / Deputy Manager

Reporting To:
Associate Director - Corporate Channel

Location:
Gurgaon

About the Function:
MakeMyTrip's Corporate Channel business enables organizations to manage their travel and event requirements with efficiency and control. Its flagship product, MyBiz, is a self-booking platform designed to simplify business travel—offering real-time bookings, policy compliance, and cost optimization. Today, over 59,000 companies use MyBiz to streamline their corporate travel operations.

The business also houses a fast-growing MICE (Meetings, Incentives, Conferences, and Exhibitions) vertical that delivers end-to-end solutions for group travel and events. From offsites and reward programs to large-scale conferences and exhibitions, the MICE team drives seamless execution through a strong supplier network, centralized contracting, and cost-effective planning.

Together, MyBiz and MICE position MakeMyTrip as a comprehensive partner for corporate mobility and engagement—empowering organizations to manage both everyday travel and strategic events with equal excellence.

About the Role:
The incumbent in this role will be responsible for driving business growth by acquiring new corporate clients, nurturing key relationships, and expanding the MICE (Meetings, Incentives, Conferences & Exhibitions) portfolio across domestic and international markets within MakeMyTrip's Corporate Channel business.

The role involves end-to-end ownership of MICE engagements—from understanding client briefs and managing RFPs to conducting destination research, creating customized proposals, and ensuring seamless coordination for flawless delivery.

It demands a strategic and consultative mindset, coupled with strong sales acumen and execution excellence, to deliver high-impact travel experiences that strengthen MakeMyTrip's position as a trusted partner in corporate events and group travel.

What Will You Be Doing

• Identifying and evaluating potential corporate clients through networking, outreach, research, and referrals to drive continuous lead generation.
• Managing MICE queries end-to-end — from client briefing, destination shortlisting, budgeting, and proposal creation to closure and handover to operations.
• Preparing and presenting detailed RFPs for both domestic and international MICE destinations, ensuring commercially viable and creative solutions.
• Building and nurturing long-term partnerships with corporate clients to ensure consistent engagement and repeat business.
• Conducting destination and supplier research to create fresh, competitive, and differentiated proposals.
• Collaborating closely with internal teams (Contracting, Operations, Finance, Revenue) to ensure smooth and timely execution of all client deliverables.
• Tracking, analyzing, and reporting sales data, pipeline movement, and performance metrics to senior management.
• Presenting destination options, associated services, and pricing models tailored to client budgets and expectations.
• Developing and executing account-specific business development plans to expand market reach and client wallet share.
• Working with Marketing and Alliances teams to design co-branded campaigns or experiential programs for key clients.

Qualification & Experience

• Graduate with 4–8 years of experience in B2B corporate sales, business development, or MICE.
• Prior exposure to corporate travel, event management, or hospitality will be preferred.

Key Success Factors For The Role

• Demonstrating a deep understanding of corporate business development and account management.
• Engaging with leading industry professionals and clients, building strong relationships and networks.
• Gaining exposure to data analysis, insights generation, and strategic decision-making.
• Exploring domestic and international MICE destinations through travel opportunities.