Customer Success Manager

As a Client Success Manager, you will champion a client-first approach, ensuring that every action we take aligns with our clients' success. Your mission is straightforward: drive meaningful outcomes, remove obstacles, and ensure our clients win—every step of the way.

About Outcome Logix

Outcome Logix is a
2025 and 2022 Tech 50 Award Finalist
recognized by the Pittsburgh Technology Council. We are a
born-in-the-cloud
,
tech-enabled staffing and services company
focused on delivering top-tier talent solutions for enterprise-level customers.

Our Story

Founded in 2020 at the height of the pandemic in Pittsburgh PA, USA, Outcome Logix is a self-funded, innovation-driven organization built to reshape the hiring experience.

Our recognition as a Tech 50 Finalist in both
2022
and
2025
reflects our commitment to excellence, technology, and disruptive thinking in the talent industry.

What Sets Us Apart

We identified a major gap in how most staffing firms submit candidates—keyword matching, rushed screening, and inconsistent quality. So we took a different path.

Before launching our staffing services, we invested in building our own advanced
Applicant Tracking System (ATS)
with a fully integrated
video interviewing platform
. This enables us to:

• Go beyond keywords and evaluate candidates based on
  core competencies
• Assign every requirement to a dedicated team: Recruiters, Account Managers, fractional Recruiting Leads, and
  industry experts
• Deliver consistently high-quality submissions that exceed client expectations
• Save hiring managers time by providing only
  vetted, competency-aligned candidates

A Tech-Driven Staffing Company

While many staffing firms rely on generic ATS tools built primarily for recruiter sourcing, we took a more strategic approach. We built a
cutting-edge ATS + video interviewing ecosystem
, designed not just for recruiters—but for
candidates, hiring managers, clients, and vendors
.

Our platform:

• Streamlines the entire hiring workflow
• Provides structured, expert-led video interviews
• Makes candidate evaluation transparent and interactive
• Offers a seamless experience for all stakeholders involved

This tech-enabled foundation gives Outcome Logix a
significant competitive advantage
, allowing us to blend innovative technology with high-touch client service.

Why Join Us

At Outcome Logix, you'll be part of a fast-growing, forward-thinking company that is actively reinventing the staffing industry. We move fast, innovate constantly, and create opportunities for our team to grow at the same pace as the company.

As a
Client Success Manager
, you will champion a client-first approach, ensuring that every action we take aligns with our clients' success. Your mission is straightforward:
drive meaningful outcomes, remove obstacles, and ensure our clients win—every step of the way.

This role goes beyond traditional account management. You will be responsible for:

• Opening new business opportunities
  with companies where we currently have no relationship — proactive
  lead generation
  will be a key responsibility.
• Building and nurturing strong relationships
  with existing clients, understanding their priorities, and ensuring we consistently deliver exceptional value.
• Marketing approved candidates
  to both new prospects and existing clients, creating opportunities for successful placements.

Tech staffing experience is a must
, as the role requires a deep understanding of the industry, talent dynamics, client needs, and the ability to speak confidently about technical roles and candidate capabilities.

This is a high-impact position for someone who thrives at the intersection of business development, client success, and talent marketing.