Customer Success Manager

3 hours ago

Cochin, Kerala, India HAT INNOVATIONS Full time ₹ 2,40,000 - ₹ 3,00,000 per year

HAT Innovations is a digital marketing and creative solutions agency helping brands growthrough strategic marketing, performance-driven campaigns, and innovative content.

Position Overview:

We're hiring a Customer Success Manager with strong expertise in organic contentmarketing and performance marketing to own client strategy, content planning, and on camera presentation support.

Key Responsibilities:

  • Build and execute end-to-end digital marketing strategies aligned to clientgoals.
  • Orchestrate organic + paid campaigns with creative and performance teams.
  • Create and/or guide content for reels, and support clients with on-camerapresentation and shoot coordination.
  • Draft content for carousels, lead magnets, and landing pages.
  • Report on performance, derive insights, and recommend optimizations.
  • Maintain proactive communication, professionalism, and a positive, solution oriented attitude.
  • Present strategies and results confidently to clients and internal stakeholders.

Required Skills & Qualifications:

  • Bachelor's in Marketing/Communications/Business (or equivalent experience).
  • 2–5 years in digital marketing, client success, or account management.
  • Hands-on with organic strategies (social, content, SEO) and performancemarketing (Meta/Google ads, analytics, ROI).
  • Excellent written & verbal communication; strong on-camera presentationskills.
  • Proven copy skills across short & long form (social, landing pages, lead magnets).
  • Analytical, detail-oriented, and deadline-driven; collaborative and proactive.

Preference : Female

Why HAT Innovations:

  • Creative, growth-focused team and culture.
  • Impactful work across exciting brands.
  • Room to learn, experiment, and lead.

Location: Kochi

Company: HAT Innovations

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Work Location: In person

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