female Client Success Executive(freshers)

3 days ago

Cochin, Kerala, India Peak Performance Advisors (OPS) PVTLTD Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Job Title: Female Client Success Executive ( Freshers)

We are looking for an energetic and client-focused Female Client Success Executive ( Freshers) to support our Customer Success team. This role is ideal for freshers who are eager to build their career in client relationship management. You will be responsible for maintaining strong client interactions, ensuring smooth execution of business strategies, and supporting client satisfaction and growth.

If you have excellent communication skills, a proactive mindset, and strong knowledge of MS Excel & PowerPoint, we would love to hear from you.

Key Responsibilities

  • Serve as the first point of contact for assigned clients, ensuring trust and long-term engagement.
  • Conduct regular interactions with B2B clients (business owners) to monitor strategy execution.
  • Identify client challenges, delays, or gaps and escalate appropriately.
  • Coordinate between clients and internal teams for smooth communication and execution.
  • Prepare client reports, dashboards, and presentations using MS Excel & PowerPoint.
  • Assist the Customer Success Manager in driving client satisfaction and retention.
  • Take responsibility for follow-ups, updates, and client queries with a problem-solving approach.
  • Adapt to changing client needs and dynamic business requirements.

Requirements

  • Fresh graduates (preferably with a background in Business / Commerce or related field).
  • Strong English communication skills (verbal & written).
  • Good knowledge of MS Excel (pivot tables, lookups, data analysis) and PowerPoint.
  • Proactive, detail-oriented, and highly customer-focused.
  • Ability to multitask, stay organized, and adapt to a fast-paced environment.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Work Location: Remote

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