
Services Coordinator
9 hours ago
.
General Shift timing
Location : Andheri
Roles and Responsibilities
- Coordinate field service activities, Support & guide Service Personnel on site doing installation, maintenance & service
- Create and assign service tickets to appropriate technicians or teams for resolution
- Monitor and respond to IT support tickets in a timely manner
- Provide excellent customer service and ensure a positive user experience
- Adhere to established service level agreements and response times for service requests
- Vendor management for Service support
- Candidate should have excellent interpersonal skills.
Coordinating with vendors for spare parts repairs.
Desired Candidate Profile
Basic Coordination skills , good communication and team management skills.
Strong on verbal and written communication with MS Excel.
Whatsapp on No calls)
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