Services Coordinator

2 days ago


Mumbai, Maharashtra, India Pentagon System And Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

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General Shift timing

Location : Andheri

Roles and Responsibilities

  • Coordinate field service activities, Support & guide Service Personnel on site doing installation, maintenance & service
  • Create and assign service tickets to appropriate technicians or teams for resolution
  • Monitor and respond to IT support tickets in a timely manner
  • Provide excellent customer service and ensure a positive user experience
  • Adhere to established service level agreements and response times for service requests
  • Vendor management for Service support
  • Candidate should have excellent interpersonal skills.

    Coordinating with vendors for spare parts repairs.

Desired Candidate Profile

Basic Coordination skills , good communication and team management skills.

Strong on verbal and written communication with MS Excel.

Whatsapp on No calls)



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