Current jobs related to Service Coordinator - Navi Mumbai, Maharashtra - Prama Instruments Pvt. Ltd

  • Service Coordinator

    2 weeks ago

    Navi Mumbai, Maharashtra, India White Force Full time

    Job description Job Title : Service Coordinator Job Summary We are looking for an organized and detail-oriented Service Coordinator to manage and streamline the delivery of services to our clients. The Service Coordinator will act as the primary point of contact between clients and the service team, ensuring efficient scheduling, problem...

  • Service Coordinator

    2 weeks ago

    Navi Mumbai, Maharashtra, India Suraj Informatics Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    This role is central to managing service operations across all regions for AMC-based IT services involving CCTV systems, Wi-Fi devices, printers, scanners, servers, LAN, and networking equipment. The ideal candidate will track and report on service. Required Candidate profileGraduate in Computer Science, IT, Electronics, or related field5- 10 years of...

  • Customer Service Coordinator

    2 weeks ago

    Navi Mumbai, Maharashtra, India Premium Tech Solutions Pvt. Ltd. Full time ₹ 6,00,000 per year

    Role: Service Coordinator – Electrical & AC CTC: Up to ₹6 LPA Location: Navi MumbaiWhat you'll do:• Coordinate & track service calls for Electrical & AC systems• Support engineers, ensure SLA compliance & client satisfaction• Maintain dashboards & reportingWhat we're looking for:• Diploma/Graduate in Electrical/Mechanical• 2–5 yrs experience...

  • Service Coordinator

    16 hours ago

    Mumbai, Maharashtra, India Interface Digital Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role: The Service Coordinator is responsible for planning, scheduling, and coordinating service and maintenance activities for ELV systems such as CCTV, Access Control, Fire Alarm, PA Systems, other low-voltage infrastructure. They act as the link between clients, service engineers, and management to ensure timely delivery and quality of service.Key...

  • Service Coordinator

    3 weeks ago

    Mumbai, Maharashtra, India Crystal Group Full time

    Job DescriptionJob Description:Position Overview- We are seeking a highly organised and detail-oriented Service Coordinator Reefer Containers to serve as the central point of contact for managing refrigerated (reefer) container service operations. This role will coordinate complaint management, technician deployment, spare parts procurement, and client...

  • Service Coordinator

    3 weeks ago

    Mumbai, Maharashtra, India Crystal Group Full time

    Job Description:Position Overview- We are seeking a highly organised and detail-oriented Service Coordinator – Reefer Containers to serve as the central point of contact for managing refrigerated (reefer) container service operations. This role will coordinate complaint management, technician deployment, spare parts procurement, and client communication to...

  • Service Coordinator

    3 weeks ago

    Mumbai, Maharashtra, India Crystal Group Full time

    Job Description: Position Overview We are seeking a highly organised and detail-oriented Service Coordinator – Reefer Containers to serve as the central point of contact for managing refrigerated (reefer) container service operations. This role will coordinate complaint management, technician deployment, spare parts procurement, and client...

  • Opening For Service Coordinator- Zinq @Navi Mumbai

    1 week ago

    Navi Mumbai, Maharashtra, India Institute of Technology & Management (ITM) Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job opening for Service Coordinator with Zinq ELECTRONICS at Navi MumbaiNOTE- If Interested mail me your updated CV on or you can call us on Company Website: Company Address: ZINQ ELECTRONICS PVT. LTD.418-419, 4th Floor, Platinum Technopark,Near Vashi Station, Vashi, Navi Mumbai Position Summary:The Service Coordinator plays a critical role in ensuring...

  • Opening For Service Coordinator- Zinq @Navi Mumbai

    2 weeks ago

    Navi Mumbai, Maharashtra, India Itm Edutech Training Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job opening for Service Coordinator with Zinq ELECTRONICS at Navi MumbaiNOTE- If Interested mail me your updated CV on Company Website: Company Address: ZINQ ELECTRONICS PVT. LTD.418-419, 4th Floor, Platinum Technopark,Near Vashi Station, Vashi, Navi Mumbai Job description1.Handling of Corporate Accounts and looking after Service issues for Pan India...

  • IT Service Coordinator

    2 weeks ago

    Mumbai, Maharashtra, India beBeeService Full time

    Job Title: IT Service CoordinatorThis is a key role in our organization, responsible for providing exceptional service to customers through timely and effective issue resolution.Key Responsibilities:Manage the helpdesk ticketing system, ensuring all tickets are logged, tracked and resolved in a timely mannerMonitor and ensure adherence to defined SLAs for...

Service Coordinator

2 weeks ago

Navi Mumbai, Maharashtra, India Prama Instruments Pvt. Ltd Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Job Title: Service Coordinator (Associate–Mid Level, Multi-Functional Role)

Location: Mumbai, India

Company: PRAMA Instruments Pvt. Ltd.

Website:

About PRAMA

PRAMA Instruments is a recognized leader in high-purity fluid and gas handling systems, enabling India's clean energy, semiconductor, and R&D ecosystem. In collaboration with TK-Fujikin and other global partners, we deliver solutions involving valves, regulators, instrumentation, and hydrogen technology with a sharp focus on reliability, quality, and engineering depth.

As we scale our service capabilities, we're looking for a capable Service Coordinator who can go beyond the basics — combining operational discipline with a cost-saving mindset and the agility to wear multiple hats across functions.

Role Overview

This is not a routine back-office role.

We're hiring a smart and dependable Service Coordinator who can manage field deployments, customer requests, service documentation, and internal coordination — while actively contributing to cost control, process improvement, and inter-departmental efficiency. The ideal candidate brings maturity, strong ownership, and a sharp eye for operational logic.

Key Responsibilities

1. Field Service Operations

  • Plan, schedule, and track engineer visits for installation, AMC, and breakdowns
  • Pre-screen requests (photos/videos/call logs) to reduce unplanned revisits
  • Club service trips geographically to reduce fuel, time, and manpower costs

2. Customer & Engineer Communication

  • Act as a single-point contact for clients, updating them proactively and ensuring ticket closures
  • Coordinate with service engineers for pre-visit preparation and real-time support
  • Collect post-service feedback and track satisfaction trends

3. Cost Optimization & Planning

  • Track warranty/AMC scope to avoid unauthorized or redundant service
  • Identify cost leakages (duplicate visits, unnecessary dispatches, overstocked spares)
  • Maintain minimum stock levels and plan tool/spare movement to minimize courier/freight cost
  • Log and analyze service frequency by client to predict and control costs

4. Documentation & Compliance

  • Ensure all job sheets, checklists, AMC logs, and visit reports are updated accurately and on time
  • Prepare service MIS reports weekly/monthly (tickets handled, cost per visit, resolution time)
  • Maintain site readiness checklists and installation documentation for audit and billing

5. Field Expense Review & Reimbursement Vetting

  • Validate service engineer claims for travel, accommodation, meals, tools, and spares
  • Cross-check visits vs. kilometers, duplicate entries, tolls, and stay justifications
  • Coordinate with admin/accounts for approved reimbursements and maintain engineer-wise cost tracking
  • Act as the first filter for cost compliance without delaying team payouts

6. Cross-Functional Support

  • Support the sales team with technical site-readiness checks pre-dispatch
  • Help draft standard AMC or spare part quotations using existing data
  • Coordinate exhibition/demo logistics where service support is required
  • Liaise with admin/logistics for tool dispatch, retrieval, and delivery tracking

Candidate Profile

Qualifications

  • Diploma or B.E./B.Tech in Instrumentation / Mechanical / Electronics Engineering
  • 2–5 years of relevant experience in service coordination, instrumentation support, or technical admin

Key Competencies

  • Strong verbal and written communication
  • Advanced planning and coordination skills
  • High attention to detail and process discipline
  • Proficiency in MS Excel, CRM (Zoho/Salesforce), ERP (SAP, Zoho Books, etc.)
  • Logical, cost-conscious, and solution-oriented mindset

Bonus Traits (Preferred but Not Mandatory)

  • Familiarity with instrumentation, valves, fittings, or high-purity systems
  • Experience reviewing field engineer expense reports and tracking cost per visit
  • Exposure to ISO/quality audits or AMC/warranty processes
  • Flexibility to support across admin, sales coordination, and logistics when required

What We Offer

  • Opportunity to grow into senior service planning, inside sales, or commercial coordination roles
  • Work with a high-impact team across hydrogen, clean energy, and advanced instrumentation domains
  • A flat structure where initiative, ownership, and cost efficiency are highly valued
  • Direct visibility with senior leadership and cross-functional growth opportunities

If you are someone who thrives in a fast-paced, high-ownership environment and enjoys bringing order, logic, and impact to technical operations — this role is for you.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person