IT Service desk Coordinator

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· Create and assign service tickets to appropriate technicians or teams for resolution· Monitor and respond to IT support tickets in a timely manner· Provide excellent customer service and ensure a positive user experience· Adhere to established service level agreements and response times for service requests· Vendor management for Service support·...

Position PurposeThe primary purpose of this Service Desk Team Lead role is to oversee the daily operations of the Service Desk team, ensuring efficient and effective technical support for end-users.ResponsibilitiesDirect Responsibilities 1. Team Supervision & Performance ManagementAssign and prioritize tasks to Service Desk agents.Monitor individual and...

We're Hiring | Help Desk / Network Engineer / IT Support CoordinatorIf you're passionate about IT support and ready to join immediately, share your CV at Location: Mumbai | Ahmedabad | Dehradun | DelhiNotice Period: Immediate Joiner/ 15 daysQualification: 3-Year Diploma (E&T / IT / Electronics / Computer / EC / Electrical) or BCAExperience: 2+ yearsRole...

Title: Multilingual IT Service Desk Engineer (L0/L1 Support)Location: RemoteKey ResponsibilitiesCustomer Call Handling: Answer all incoming customer calls, ensuring a zero-miss policy and delivering a high-quality support experience.Initial Troubleshooting: Provide first and second-level troubleshooting for multiple platforms, including Windows, Mac,...

Salary : 15 - 20 LPAClient : Birla softExcellent Communication skills are required - Major support will be Voice basedSkill : Service Desk AnalystNo of positions : 15Years of experience : 5-7 yrs minimumLocation : Mumbai/PuneJob Summary :We are seeking a skilled and customer-focused IT Service Desk Analyst to join our international support team. The ideal...

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As a Service Desk Analyst L1 at Wipro, your role will involve providing assistance and support to users with L1 type of queries and issues. You will serve as the single point of contact for IT services, monitor and respond promptly to requests received through the IT Helpdesk system, and follow standard help desk procedures. Your responsibilities will...

Role : International IT Service DeskExperience : Min 2 years into International Service DeskLocation : MumbaiSalary : Up to 6.5 LPAEducation : GraduationSkills : Office 365, troubleshooting, Office 365, SLA, TicketNotice : ImmediateJob Types: Full-time, PermanentPay: Up to ₹650,000.00 per yearBenefits:Provident FundWork Location: In person

Job Description:Position Overview- We are seeking a highly organised and detail-oriented Service Coordinator – Reefer Containers to serve as the central point of contact for managing refrigerated (reefer) container service operations. This role will coordinate complaint management, technician deployment, spare parts procurement, and client communication to...