It Service Desk Coordinator
4 days ago
Roles and Responsibilities
- Manage day-to-day operations of the IT service desk, ensuring timely resolution of customer queries and issues.
- Coordinate with vendors related to hardware & software product.
- Provide excellent customer service by responding promptly to user requests for assistance with IT-related matters.
- Maintain accurate records of all incidents, tickets, and resolutions in a CRM system.
- Collaborate with internal teams to identify areas for process improvement and implement changes as needed.
Interested candidate can apply on
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