Service Desk Coordinator

WE'RE HIRING FOR A SERVICE DESK COORDINATOR IN INDIAExcis is a global IT support leader, driven by innovation and collaboration. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day.Client in 190+ countries 6000+ Engineers 200+ Enterprise ClientsWe foster an open, friendly, and...

We are looking for a detail-oriented and responsible Service Desk Coordinator to ensure smooth coordination of service requests, communication with clients and internal teams, and overall efficiency of service processes. If you have strong organizational skills, attention to detail, and enjoy working with people, this role could be the right fit for you.Key...

Opening for Service Desk CoordinatorThe ideal candidate should have good communication skills and be able to speak multiple regional languages.Experience:- Freshers to 1 YearQualification:- Graduation MandatoryLocations:- Ghansoli Salary – upto 2.5 LPAImmediate joiners or 15 days Notice Period can be considered Key Responsibilities* Handle and coordinate...

Job description:Experience – 6 months to 1 year.Good-to-Have:An ITIL V4 / V3 Foundation qualification is preferable but not essentialKnowledge of ITIL Processes – Incident, Service ManagementProject management experienceKnowledge of cloud-telephony tools from reporting perspectiveResponsibilities:Analysing and evaluating software and IT systemsAnswering...

Service Desk -2 yrsLower parelJob Type: Full-timePay: ₹10, ₹38,225.39 per month

DescriptionThe Role:-Manage escalated tickets from Service Desk L1 and other support group.Performs advance troubleshooting and handles more complex issues or unresolved incidents/request.Records/tracks issue/request and confirm resolution prior to closure. Responses are not scripted and require extensive probing of callers for specific...

DescriptionThe RolePlease enter the responsibilities of the role Manage escalated tickets from Service Desk L1 and other support group. Performs advance troubleshooting and handles more complex issues or unresolved incidents/request. Records/tracks issue/request and confirm resolution prior to closure. Responses are not scripted and require...

Location : Lower parelCreate and assign service tickets to appropriate technicians or teams for resolutionMonitor and respond to IT support tickets in a timely mannerProvide excellent customer service and ensure a positive user experienceTeam ManagementAdhere to established service level agreements and response times for service requestsVendor management for...

Service Desk – AnalystRole Dimensions:The objective of this position is to provide both proactive and reactive first-line technical support across all sectors of Travelex. This role involves collaborating closely with IT colleagues, partners, suppliers, and various business units to establish a centralized point of contact for logging, resolving, and...

Job Title : Service Desk EngineerExperience : 3 to 5 yearsCertification : ITIL Foundation, MCSE, CCNA, CompTIA A+, CompTIA N+, Azure or any Cloud/Technology related certificatesResponsibilities :Serve as the first line of support for end-user technical issues via phone, email, or ticketing system. Troubleshoot and resolve issues related to Office 365...