Helpdesk Coordinator

Role & responsibilitiesOnly for male candidatesAttend to resident queries and complaints via phone, email, or in person.Log and track complaints or service requests in the complaint management system.Coordinate with housekeeping, maintenance, electrical, and security teams to ensure timely resolution.Maintain proper records of visitor entries, resident...

Key ResponsibilitiesCoordination & Administrationl Monitor and assign tickets to vendor engineers and Dixit engineers to maintain SLA compliance.l Manage and coordinate DC & Store RE Engineers.l Maintain and share daily attendance with the Customer and Project Manager.l Follow up on open tickets and ensure closure within SLA in ServiceNow.l Arrange and...

About CompanyDixit Infotech Services Pvt. Ltd. is one of India's leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company.45 years young, our long experience packed with up-to-date trends and knowledge makes us an IT...

We are hiring Helpdesk Executive/ Call Coordinator – IT ServicesJob Title : Helpdesk Executive/ Call CoordinatorJob Location : Work From Home (WFH)Job Type : Full-TimeTotal Positions : 2Working Days : Monday to SaturdayWorking Hours : 9:00 am to 7:00 pmJob Description :Act as the single point of contact for customer support and incident requests.Coordinate...

Job DescriptionAs a key member of our team, you will be responsible for coordinating work requests and ensuring seamless communication between various stakeholders. Your primary goal will be to provide exceptional customer service by efficiently managing incoming calls, emails, and other forms of communication.You will be working closely with the on-site...

Job Title:Business Operations Manager">Manage service level agreements (SLA) to optimize operational efficiency and meet organizational objectives.Ensure customer satisfaction through effective escalation management.Familiarity with helpdesk operations, surveillance monitoring, and deployment management is essential.Stay updated on regulatory guidelines to...

Key Responsibilities:Helpdesk ManagementHardware Management and Support:Software Implementation and Integration:Health Information System (HIS) Coordination:CCTV ManagementProject ManagementVendor ManagementNetwork & Cybersecurity ManagementStrategic IT PlanningTeam Leadership and Management

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where...

Job descriptionWe have a vacancy with below details,Role : Sourcing and ProcurementExperience -2-6Notice Period : Immediate Joiners to 60 daysInterview Mode : virtualWork Mode :WF0shift time : rotational shiftRole & responsibilitiesMust Have2-7 years in Sourcing, Procurement operations(PR to PO), and Procurement helpdeskExperience in leading sourcing...

At this level your work will typically focus on delivering quality customer service and continuously improving service delivery Core activities and outcomes at this level may include Investigate and respond to queries through various communication channels as appropriate Helpdesk First point of contact for Capita managers and employees for queries Payroll...