Helpdesk Administrator

We are hiring for IT Helpdesk / Support Coordinator position at Vikhroli, Mumbai locationEducation: Graduation (Mandatory)Experience: : Minimum 1.6 years in Helpdesk profile in same industryKnowledge of SLA, chargeable calls, and incident managementPreferred: ITIL CertifiedSkills & Requirements:Experience in ticketing tools like ManageEngine is...

Key ResponsibilitiesCoordination & Administrationl Monitor and assign tickets to vendor engineers and Dixit engineers to maintain SLA compliance.l Manage and coordinate DC & Store RE Engineers.l Maintain and share daily attendance with the Customer and Project Manager.l Follow up on open tickets and ensure closure within SLA in ServiceNow.l Arrange and...

We are hiring for IT Helpdesk / Support Coordinator position at Vikhroli, Mumbai locationEducation: Graduation (Mandatory)Experience: 2 to 3 yearsExperience in handling multiple external customersKnowledge of SLA, chargeable calls, and incident managementExperience in any ticketing toolPreferred: ITIL CertifiedInterview Process:1st Round : HR (Virtual)2nd...

About CompanyDixit Infotech Services Pvt. Ltd. is one of India's leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company.45 years young, our long experience packed with up-to-date trends and knowledge makes us an IT...

Key Responsibilities:Technical Support & Troubleshooting:Provide L2 support for Windows & Mac platforms across multiple clients and client-site locations.Troubleshoot and resolve complex issues related to O365, Windows, Mac OS, networking, hardware, and software configurations.Utilize remote support tools to connect to end-user devices and efficiently...

We are a well-established UK based end-user selling innovative technology products worldwide, and currently have offices in the UK, USA, Canada, Australia and India. We are seeking a Junior NetSuite Administrator to join our expanding team preferably based in or near Mumbai, working to support the global business, reporting to the UK management.The NetSuite...

About AzentioAzentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial services and insurance verticals and includes key products such as KASTLE (Universal Lending), AMLOCK...

DBA Support Administrator Brennan. Where true performance thrives.At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It's a claim backed by our True...

the smooththeJob Purpose:To provide day-to-day technical support for IT infrastructure across the head office and manufacturing plants, ensuring smooth functioning of systems, networks, hardware, and applications.Key Responsibilities:1. System & Network SupportAssist in the installation, configuration, and troubleshooting of desktops, laptops, printers,...

Skill, Knowledge & Trainings : - Basic troubleshooting skills in Windows server and Client operating systems. - Ability to understand precise problem definition over phone and providing requisite technical support. - Should have expertise to provide first level support for LAN & WAN networks - Should have hands on experience on IBM WebSphere MQ...