Helpdesk Administrator

1 week ago


Mumbai, Maharashtra, India CIEL HR Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Only for male candidates

Attend to resident queries and complaints via phone, email, or in person.

Log and track complaints or service requests in the complaint management system.

Coordinate with housekeeping, maintenance, electrical, and security teams to ensure timely resolution.

Maintain proper records of visitor entries, resident requests, and facility usage.

Provide updates to residents regarding complaint status and resolution timelines.

Assist in issuing gate passes, parking stickers, ID cards, etc.

Manage daily reports and share with the Facility/Admin Manager.

Ensure proper upkeep of the help desk area and follow visitor protocols.

Support in organizing resident meetings, notices, and communication circulars.

Maintain confidentiality and professionalism in all resident interactions.

Key Skills & Requirements :

Qualification: Graduate (preferred) with basic computer knowledge.

Experience: 13 years in a similar residential/community setting.

Proficiency in MS Office and helpdesk software (if applicable).

Strong communication skills (English/Hindi/regional language).

Good interpersonal and problem-solving skills.

Ability to work in rotational shifts, including weekends or holidays, if required.

Preferred candidate profile



  • Mumbai, Maharashtra, India Asian Heart Institute Full time

    Position You will play a critical role in ensuring the smooth operation of hospital IT systems You will be the first point of contact for IT-related issues providing technical assistance to hospital staff troubleshooting hardware and software problems managing helpdesk tickets and supporting critical healthcare applications Your work will directly...


  • Mumbai, Maharashtra, India Lionbridge Technologies Full time

    Helpdesk Support EngineerPosition SummaryYour will be part of Global Helpdesk Support to provide seamless IT support to end users based on ITIL frameworkWhat You Will Do Responsible for Global Helpdesk Support Managing escalations and SLA Handled Helpdesk Chat Support Ability to work in various shifts in 24 7 support model To Be Successful You Will Have ...

  • Technical Helpdesk

    4 days ago


    Mumbai, Maharashtra, India Dixit Infotech Services Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Key ResponsibilitiesCoordination & Administrationl Monitor and assign tickets to vendor engineers and Dixit engineers to maintain SLA compliance.l Manage and coordinate DC & Store RE Engineers.l Maintain and share daily attendance with the Customer and Project Manager.l Follow up on open tickets and ensure closure within SLA in ServiceNow.l Arrange and...

  • Technical Helpdesk

    4 days ago


    Mumbai, Maharashtra, India Dixit Infotech Full time ₹ 3,20,000 - ₹ 6,40,000 per year

    About CompanyDixit Infotech Services Pvt. Ltd. is one of India's leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company.45 years young, our long experience packed with up-to-date trends and knowledge makes us an IT...


  • Mumbai, Maharashtra, India Coders Brain Full time

    Job Description- Administration of servers, SAP Business Objects 4.0 Platform, Data Services ETL, Tomcat web servers, Reports, and Dashboards.- Managed multiple application environments including Dev, QAT, UAT and Production. Support the continuous integration and release process of in-house, micro-service-based cloud environments.- Review proposals for new...


  • Mumbai, Maharashtra, India Empowering Tech Full time

    We are a well-established UK based end-user selling innovative technology products worldwide, and currently have offices in the UK, USA, Canada, Australia and India. We are seeking a Junior NetSuite Administrator to join our expanding team preferably based in or near Mumbai, working to support the global business, reporting to the UK management.The NetSuite...


  • Mumbai, Maharashtra, India Empowering Tech Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are a well-established UK based end-user selling innovative technology products worldwide, and currently have offices in the UK, USA, Canada, Australia and India. We are seeking a Junior NetSuite Administrator to join our expanding team preferably based in or near Mumbai, working to support the global business, reporting to the UK management.The NetSuite...


  • Mumbai, Maharashtra, India Vipul Organics Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    the smooththeJob Purpose:To provide day-to-day technical support for IT infrastructure across the head office and manufacturing plants, ensuring smooth functioning of systems, networks, hardware, and applications.Key Responsibilities:1. System & Network SupportAssist in the installation, configuration, and troubleshooting of desktops, laptops, printers,...

  • IT support engineer

    2 weeks ago


    Navi Mumbai, Maharashtra, India Seven Consultancy Full time

    JOB DETAILS Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Hands-on experience with Windows/Mac OS environmentsGood understanding of computer systems, mobile devices and other tech products.Ability to diagnose and troubleshoot basic technical issues related to outlook, Network...


  • Navi Mumbai, Maharashtra, India Azentio Software Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About AzentioAzentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial services and insurance verticals and includes key products such as KASTLE (Universal Lending), AMLOCK...