
Junior System Administrator
23 hours ago
the smooththe
Job Purpose:
To provide day-to-day technical support for IT infrastructure across the head office and manufacturing plants, ensuring smooth functioning of systems, networks, hardware, and applications.
Key Responsibilities:
1. System & Network Support
- Assist in the installation, configuration, and troubleshooting of desktops, laptops, printers, scanners, and other IT equipment.
- Provide first-level support for network issues (LAN, WAN, Wi-Fi, VPN).
Monitor system performance and resolve issues promptly.
User Support
Provide helpdesk support to employees for hardware, software, email, and application-related issues.
Ensure timely closure of IT support tickets.
Server & Security
Support in maintaining Windows/Linux servers, domain users, and permissions.
- Assist in data backup processes and antivirus updates.
Ensure IT security policies are followed at all locations.
Plant IT Support
Coordinate with plant teams for the smooth functioning of ERP, production software, and plant-specific IT hardware.
Travel to Ambernath and Palghar plants for IT support as required.
Documentation & Reporting
Maintain IT asset inventory (hardware, software, licenses).
- Prepare basic MIS reports for IT-related activities.
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