ServiceNow CMDB Configuration Specialist

6 days ago


Bengaluru Hyderabad Pune, India Suzva Software Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About the Role

  • We are seeking an experienced ServiceNow CMDB Configuration Specialist to customize, maintain, and ensure data accuracy within the CMDB
  • You will collaborate with multiple teams to define and implement CMDB policies and ensure the integrity of configuration data across the enterprise

Key Responsibilities

  • Customize CMDB using JavaScript, workflows, and UI policies
  • Develop and maintain scripts for data imports, transformations & normalization
  • Create/manage CI relationships and perform data integrity checks
  • Ensure accuracy of CMDB data, including dependencies & relationships
  • Define and implement CMDB standards, policies, and procedures
  • Perform regular audits & reconciliation of CMDB data
  • Troubleshoot & resolve CMDB-related issues

Qualifications & Skills

  • 5-8 years of experience with ServiceNow CMDB management & customization
  • Strong knowledge of ITIL processes & best practices
  • Hands-on experience with JavaScript, workflows, UI policies in ServiceNow
  • Excellent communication & cross-team collaboration skills
  • Strong analytical skills with a focus on accuracy and data quality

Location - Preferred locations are Bengaluru, Hyderabad, Pune, Noida, Gurgaon)



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