ServiceNow CMDB Configuration Specialist
2 weeks ago
About the Role
- We are seeking an experienced ServiceNow CMDB Configuration Specialist to customize, maintain, and ensure data accuracy within the CMDB
- You will collaborate with multiple teams to define and implement CMDB policies and ensure the integrity of configuration data across the enterprise
Key Responsibilities
- Customize CMDB using JavaScript, workflows, and UI policies
- Develop and maintain scripts for data imports, transformations & normalization
- Create/manage CI relationships and perform data integrity checks
- Ensure accuracy of CMDB data, including dependencies & relationships
- Define and implement CMDB standards, policies, and procedures
- Perform regular audits & reconciliation of CMDB data
- Troubleshoot & resolve CMDB-related issues
Qualifications & Skills
- 5-8 years of experience with ServiceNow CMDB management & customization
- Strong knowledge of ITIL processes & best practices
- Hands-on experience with JavaScript, workflows, UI policies in ServiceNow
- Excellent communication & cross-team collaboration skills
- Strong analytical skills with a focus on accuracy and data quality
Location - Preferred locations are Bengaluru, Hyderabad, Pune, Noida, Gurgaon)
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