Quality Team Lead- BPO

BPO International Banking Support Voice process,1 year as a Team Leader on paper* Rotational Shifts*Manage team *Knows performance metrics*Motivates team Call/ WhatsApp cv to Sri Neha Required Candidate profile*Graduation Mandatory.*Works with team spirit to achieve customer satisfaction*Mentors team*We pick calls immediately*Dont miss right opportunity

for TLMinimum 2 years experience in BPO collection process as team leaderOverall 5 years experience in a BPO (Preferred from BFSI/NBFC Background)Could be Undergraduate / Graduate and should have good conversational skillsAware about X and 0 bucket, Attrition and shrinkage formulas.Handling team of callers ceasing daily collectionDialer knowledgeManaging...

We are looking for a skilled Team Lead to join our team in the Domestic sector. The ideal candidate will have a strong background in CRM/IT Enabled Services/BPO and excellent leadership skills.Roles and ResponsibilityManage and lead a team of professionals to achieve business objectives.Develop and implement strategies to improve team performance and...

About the Role Our Community Operations Managers and Community Support Teams are built upon the foundation that is laid during the learning and onboarding time. CommOps is all about process efficiency, and as an L&D Delivery team lead, you would be ensuring that these teams of rockstars are able to continuously provide world class support to everyone...

Leading BPO in HyderabadHiring for Sr Quality AnalystInternational Technical Voice ProcessMust have minimum 1 year experience in Quality in International BPO in Technical Voice processMust have Experience in International BPOOnly GraduateCTC UPTO 7.2LPA5 Days WorkingShifts 24*7Looking for only Immediate joinersResponsibilities:• Monitors, evaluates and /...

Roles and Responsibilities:Team Leadership & Development: To lead and line-manage a team of IQAs, directing, guiding, and providing performance feedback to achieve high-quality output. Quality Oversight: Oversee and ensure the quality assurance of curated assets—text, images, videos, audio—across diverse workflows. Maintain Google's strict content...

Responsibilities * Manage a team of sales representatives to achieve monthly targets through effective handling of outbound sales, telesales, and B2C sales.* Develop and implement strategies to reduce shrinkage and attrition rates while maintaining high levels of customer satisfaction.* Lead by example by setting goals, providing coaching, and conducting...

Role: Team LeaderLocation: Lakadikapul, HyderabadAre you a results-driven leader with a passion for sales and a talent for motivating teams? We're looking for a Team Leader to manage our team of tele-consultants and drive sales through a digital process. You'll be a key player in helping us achieve our sales goals and grow as an organization.What You'll...

Job Description For Team LeaderJob Title:Team LeaderReporting to: Team Manager/Delivery Manager, OperationsObjectivesThe Team Leader's objective is to actively lead and motivate a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team Manager/Delivery Manager,...

Job Title: Team Lead Domestic Voice ProcessLocation: HydDepartment: Customer Support / OperationsReporting To: Process Manager / Operations ManagerLanguages Required: Hindi & English (Mandatory)Key Responsibilities:Lead and manage a team of voice process executives handling inbound/outbound calls.Monitor team performance and ensure achievement of KPIs such...