Team lead

20 hours ago

Hyderabad, Telangana, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are looking for a skilled Team Lead to join our team in the Domestic sector. The ideal candidate will have a strong background in CRM/IT Enabled Services/BPO and excellent leadership skills.

Roles and Responsibility

  • Manage and lead a team of professionals to achieve business objectives.
  • Develop and implement strategies to improve team performance and productivity.
  • Provide guidance and support to team members to enhance their skills and knowledge.
  • Analyze and resolve complex issues, providing solutions to improve processes.
  • Collaborate with cross-functional teams to achieve organizational goals.
  • Monitor and control expenses to ensure cost-effectiveness.

Job Requirements

  • Proven experience as a Team Lead in a similar role.
  • Strong understanding of CRM/IT Enabled Services/BPO operations and processes.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and decision-making skills with attention to detail.
  • Experience in managing and motivating a team to achieve high performance levels.

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