Team Lead

3 days ago


Hyderabad, Telangana, India Cognizant Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Job Title:

Team Lead Digital Marketing Operations (Advertising Process)

Job Location:

Hyderabad

We are looking for an experienced Team Lead to manage a digital advertising support process for an international client. The ideal candidate should have a strong background in digital marketing operations, online advertising, and people management.

Key Responsibilities:

Lead and manage a team of 15 analysts handling digital ad operations and client support.

Monitor performance, ensure adherence to KPIs and SLAs.

Conduct regular reviews, provide feedback, and ensure process improvement.

Handle client communication, reports, and escalations.

Work with cross-functional teams (QA, Training, and Operations) to ensure smooth delivery.

Mandatory Skills:

Team Management

Digital Marketing / Online Advertising

Google Ads or PPC Campaign Optimization experience

Client Communication & Reporting

Analytical and Problem-Solving Skills

Good to Have:

Experience in SEO, SEM, or Web Analytics

Knowledge of CMS tools (WordPress/Wix)

Basic understanding of HTML, CSS, or JavaScript

Work Mode:

Work from Office for the first 4 months

Then Hybrid Model (2 days office, 3 days WFH)

Shift Timings:

Rotational Shifts

Experience Required:

6 years (Minimum 2 year as a Team Lead / Supervisor in a digital or customer support process)


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