
Team Lead
2 days ago
Team Lead - Home Services (Kannada)
Location: Hyderabad Banjara Hills
Job Type: Full-time
Mode of work: Hybrid
Timings: 5 am - 2 pm
We are looking for an organized and proactive Team Lead to oversee our field operations team of phlebotomists (sample collection staff). You dont need medical experience yourself — your role is to ensure the team works efficiently, stays on schedule, and delivers excellent service.
Key Responsibilities:
- Manage Daily Operations: Supervise and coordinate the schedules of phlebotomists (sample collection staff), ensuring all tasks are completed efficiently.
- Ensure Punctuality: Make sure staff reach customer locations on time for appointments.
- Monitor Work Quality: Ensure that samples are collected and handled according to process.
- Oversee Timely Deliveries: Confirm all collected samples are dropped at the lab within deadlines.
- Support the Team: Provide quick help and guidance if staff face issues in the field.
- Performance Tracking: Monitor team performance, provide feedback, and suggest improvements.
- Problem Resolution: Address operational challenges immediately to avoid service disruptions.
What We're Looking For:
- Experience in a team lead or supervisory role (logistics, delivery, field operations, etc.).
- Strong communication and organizational skills.
- Ability to motivate and guide a team in the field.
- Kannada and English fluency is a must.
- Knowledge of other regional languages (a plus).
- Must live in Hyderabad or be willing to relocate.
- Familiarity with phlebotomy or healthcare logistics is a plus.
Why Join Us?
This is a leadership role where you'll be managing frontline healthcare field staff who serve customers daily. If you're a natural leader who thrives on solving problems and keeping operations running smoothly, we'd love to have you on our team
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