Team Lead

1 day ago

Hyderabad, Telangana, India Teleperformance (TP) Full time ₹ 5,00,000 - ₹ 15,00,000 per year

TP hiring for Team Lead

Sales International Process

A Telecom Sales Team Lead manages a sales team to achieve revenue goals by setting targets, implementing sales strategies, providing coaching, and monitoring performance. Key responsibilities include driving sales, fostering team development, resolving escalated customer issues, and analyzing sales data to report to management. Essential qualifications are leadership experience, strong communication skills, data analysis abilities, proficiency in CRM software, and a solid understanding of telecom products and market trends. Responsibilities

  • Team Leadership & Management:

  • Lead and motivate a team of sales representatives to meet or exceed sales targets.

  • Develop and implement effective sales strategies and action plans.
  • Set clear team goals and specific sales targets.

  • Provide regular coaching, training, and performance feedback to team members to enhance their skills and knowledge.

  • Sales & Performance Monitoring:

  • Monitor individual and team performance against set metrics and targets.

  • Analyze sales data and trends to identify opportunities and areas for improvement.

  • Prepare and present accurate sales reports and forecasts to senior leadership.

  • Customer & Stakeholder Engagement:

  • Collaborate with other departments, such as marketing and product teams, to align sales efforts.

  • Handle escalated customer issues and complaints, ensuring client satisfaction.

  • Maintain strong relationships with key clients and stakeholders.

  • Industry Knowledge:

  • Stay updated on the latest telecom industry trends, technologies, and competitor activities.

Qualifications & Skills

  • Education: Bachelor's degree in Business, Marketing, or a related field is often preferred.
  • Experience: Proven experience in a leadership role, preferably in tele sales or the telecom industry.
  • Leadership: Exceptional leadership and team management abilities, including mentoring and coaching skills.
  • Communication: Excellent interpersonal and communication skills for effective client and team interaction.
  • Technical Proficiency: Proficiency in CRM software (e.g., Salesforce, SalesLoft), data analysis tools (e.g., Excel), and other prospecting tools.
  • Analytical Skills: Strong ability to analyze data, interpret market needs, and provide actionable insights.
  • Other: Ability to work effectively in fast-paced environments and good problem-solving skills.

Email:-

Contact details:

Best Regards

Ramya V

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