Sales Team Lead
3 days ago
Responsibilities
* Manage a team of sales representatives to achieve monthly targets through effective handling of outbound sales, telesales, and B2C sales.
* Develop and implement strategies to reduce shrinkage and attrition rates while maintaining high levels of customer satisfaction.
* Lead by example by setting goals, providing coaching, and conducting regular performance reviews with team members.
* Analyze sales data to identify trends and opportunities for growth.
Job Requirements
* 3-12 years of experience in BPO/Call Centre industry with expertise in outbound process, team handling, team leading, team management.
* Proven track record in managing teams to achieve targets in a fast-paced environment.
* Strong understanding of the Sales Process and ability to develop effective strategies for reducing shrinkage/attrition rates.
* Minimum 1.5 years of onpapers experience as a TL
Interested candidates can directly reach out
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