Business Development Manager
18 hours ago
JOB DESCRIPTION – BRANCH / OPERATIONS / MARKETING
- Overall Branch Leadership:
Oversee all branch functions including marketing, admissions, operations, and administration to ensure achievement of monthly and annual revenue and admission targets.
- Team Management & Supervision:
Lead and guide Assistant Managers, Relationship Managers, telecallers, and administrative staff through regular reviews, performance tracking, and motivation for target achievement.
- Marketing & Lead Generation:
Plan and execute marketing strategies, both online and offline, including local campaigns, social media promotions, partnerships, and events to generate quality leads.
- Admissions Coordination:
Ensure smooth handling of student inquiries, counseling sessions, follow-ups, and conversions through effective coordination between marketing and admissions teams.
- Operations & Academic Support:
Monitor day-to-day operations—class schedules, faculty coordination, infrastructure management, and ensure academic and operational efficiency at the branch level.
- Financial Management:
Supervise fees collection, expense tracking, petty cash, and budget utilization to maintain branch profitability and transparency in financial operations.
- Customer Relationship & Retention:
Maintain strong communication with students and parents to ensure satisfaction, resolve grievances promptly, and enhance retention through regular feedback.
- Reporting & Documentation:
Prepare daily, weekly, and monthly reports on admissions, marketing performance, operations, and finances; share insights and improvement plans with management.
- Compliance & Institutional Standards:
Ensure the branch follows institutional policies, quality standards, and audit requirements for documentation, branding, and operational processes.
- Strategic Growth & Innovation:
Identify new opportunities for growth such as new courses, tie-ups, or community programs; implement innovative ideas to enhance brand visibility and admissions.
Job Type: Full-time
Pay: ₹13, ₹47,129.61 per month
Benefits:
- Internet reimbursement
- Leave encashment
Work Location: In person
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