Inside Sales Specialist

2 weeks ago

Gurugram Mumbai, India NIIT Full time ₹ 1,20,000 - ₹ 1,80,000 per year

About NIIT:

NIIT Limited is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. With a strong focus on assuming leadership in the Digital Learning World and new career opportunities, NIIT Limited offers training and development solutions to individuals, enterprises, and institutions.

Roles & Responsibilities:

1. Calling & Follow-Up: Engage with potential NIIT learners to communicate NIITs mission of providing career advancement opportunities.

2. Sales Lifecycle Management: Manage the entire sales closing lifecycle for assigned leads, including:

  • Interest Creation: Generate interest in NIITs programs.
  • Product Demonstration: Effectively demonstrate the benefits and features of NIIT's offerings.
  • Sales Closing: Convert leads into customers by closing sales.
  • Post-Sales Relationship Management: Maintain and nurture relationships with customers after the sale.

3. Continuous Communication: Maintain consistent communication with leads through phone, email, chat, and social media during the pre and post-sales processes.

4. Record Maintenance: Keep detailed records of all interactions and communications with leads and customers.

Mandatory Skills:

  • Sales Acumen: Demonstrated ability to understand and effectively engage in sales processes.
  • Goal Orientation: Strong drive to achieve and exceed sales targets.
  • Customer Focus: Excellent customer service skills with a strong emphasis on understanding and meeting customer needs.
  • Communication & Influencing Skills: Ability to effectively communicate and engage with strangers, making persuasive arguments for NIITs offerings.
  • Self-Motivation & Energy: High levels of self-motivation and energy to thrive in a dynamic work environment.
  • High Integrity: Demonstrated honesty and strong ethical principles in all dealings.

Additional Requirements:

  • Ability to work in a fast-paced and target-driven environment.
  • Excellent interpersonal skills and the ability to build strong relationships with customers.
  • Strong organizational skills with attention to detail.
  • Proficiency in using CRM software and other sales tools.

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