
Guest Relation Executive
2 weeks ago
Job Summary
We are seeking a friendly and approachable Guest Relation Executive to ensure exceptional guest experiences. The successful candidate will be responsible for handling guest queries, resolving issues, and providing personalized support.
Key Responsibilities
Guest Interaction:
Greet and welcome guests
Respond to guest queries and concerns
Provide information about Restaurant services and facilities
Issue Resolution:
Resolve guest complaints and issues promptly
Escalate complex issues to management when necessary
Personalized Support:
Offer tailored recommendations and assistance
Ensure guest satisfaction and loyalty
Communication:
Collaborate with other departments to ensure seamless guest experience
Communicate effectively with guests, colleagues, and management
Requirements
Education: Diploma or degree in Hospitality or related field
Experience: Minimum 1-2 years in guest relations or customer service
Skills:
Excellent communication and interpersonal skills
Problem-solving and conflict resolution skills
Ability to work in a fast-paced environment
Job Type: Permanent
Pay: ₹18, ₹25,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
Speak with the employer
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