Guest Relation Executive

2 weeks ago


Mumbai, Maharashtra, India Blabber Hospitality Full time ₹ 1,80,000 - ₹ 2,50,000 per year

Job Summary

We are seeking a friendly and approachable Guest Relation Executive to ensure exceptional guest experiences. The successful candidate will be responsible for handling guest queries, resolving issues, and providing personalized support.

Key Responsibilities

  1. Guest Interaction:

  2. Greet and welcome guests

  3. Respond to guest queries and concerns

  4. Provide information about Restaurant services and facilities

  5. Issue Resolution:

  6. Resolve guest complaints and issues promptly

  7. Escalate complex issues to management when necessary

  8. Personalized Support:

  9. Offer tailored recommendations and assistance

  10. Ensure guest satisfaction and loyalty

  11. Communication:

  12. Collaborate with other departments to ensure seamless guest experience

  13. Communicate effectively with guests, colleagues, and management

Requirements

  1. Education: Diploma or degree in Hospitality or related field

  2. Experience: Minimum 1-2 years in guest relations or customer service

  3. Skills:

  4. Excellent communication and interpersonal skills

  5. Problem-solving and conflict resolution skills

  6. Ability to work in a fast-paced environment

Job Type: Permanent

Pay: ₹18, ₹25,000.00 per month

Benefits:

  • Flexible schedule
  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person

Speak with the employer



  • Mumbai, Maharashtra, India INEJ EXECUTIVE LOUNGE Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Opening: Guest Relation Executive – Inej Digital Executive Lounge, MumbaiCompany: Ten 11 Hospitality Pvt. Ltd.Location: Mumbai – Inej Digital Executive LoungePosition: Guest Relation Executive (GRE)Experience: 1–3 yearsIndustry Preference: Hospitality | Lounges | Hotels | Premium Dining | Airlines | Customer ServiceRole Overview:We are looking for...


  • Mumbai, Maharashtra, India Ashwini Kamble Full time ₹ 3,00,000 - ₹ 3,50,000 per year

    Biitcode is currently hiring for Guest Relation Executive for our Client which is into Real Estate Industry. Plz find position details below.Contact Person: Poonam: Position: Guest Relation ExecutiveLocation: Matunga, MumbaiRequisites:Graduate in any discipline (preferably in Hospitality, Business Administration, or related fields).Background in real estate,...


  • Mumbai, Maharashtra, India Dhun Wellness Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Dhun Wellness is looking for a dynamic and customer-focused Guest Relations Executive to be the first point of contact for our clients. This role goes beyond front desk responsibilities - it combines hospitality, sales conversion, and guest experience enhancement to drive business growth.Key ResponsibilitiesWelcome guests, manage check-ins/check-outs, calls,...


  • Mumbai, Maharashtra, India Locus Enterprises Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesGuest Relations Executive Food Square (Santacruz, Mumbai)Location: Santacruz, MumbaiCompany: Food SquareExperience: 2+ years in guest-facing.Candidate Profile: impeccably presentable, excellent spoken and written English communicationKey Responsibilities:Warmly welcome guests arriving at Food Square's experiential venues (e.g., caf,...


  • Navi Mumbai, Maharashtra, India, Maharashtra Jio Institute Full time

    Job Description – Front Desk Executive (Jio Institute)Position Summary: The Front Desk Executive will be the first point of contact for students, visiting faculty, and guests. The role involves managing front desk operations, handling guest relations, addressing student accommodation and hostel-related concerns, and coordinating with internal teams to...


  • Mumbai, Maharashtra, India CIDCO Exhibition & Convention Centre Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    Company DescriptionCIDCO Exhibition & Convention Centre is Navi Mumbai's leading destination for hosting world-class exhibitions, conventions, conferences, and more. With state-of-the-art facilities and cutting-edge technology, the centre accommodates a wide range of events, ensuring high-impact and seamless experiences.Role DescriptionThis is a full-time...


  • Mumbai, Maharashtra, India Samta Aum Foundation Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesGreet and welcome visitors, clients, and vendors in AUM standards warm and professional manner.Manage the front desk, including answering phone calls, responding to emails, and handling inquiries.Maintain a clean, organized, and inviting reception desk, lounge, retail, and lobby areas.Schedule appointments, meetings, and manage visitor...


  • Mumbai, Maharashtra, India Titan Company Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title: Guest Relation Executive (GRE)Department: Retail OperationsLocation: [Insert Store Location]Reports To: Store Manager / Customer Experience ManagerCompany Overview:Tanishq, from the House of Tata, is Indias leading jewelry brand known for its integrity, design excellence, and customer-centric approach. At Tanishq, we believe in creating memorable...


  • Mumbai, Maharashtra, India Hella Good Hospitality Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Ensure guest satisfaction through exceptional service* Coordinate housekeeping services and maintenance requests* Greet guests with warmth and efficiency* Manage guest relations from arrival to departureProvident fundFood allowance

  • Guest Relations

    7 days ago


    Mumbai, Maharashtra, India P D Hinduja Hospital and Medical Research Centre (HNH) Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Roles and ResponsibilitiesNote: This will be a Rotational Shift role which includes Morning & Evening ShiftsHandle guest complaints, grievances, and feedback in a professional manner to resolve issues promptly.Provide exceptional customer service by ensuring guests' needs are met and exceeded.Manage patient relations through effective communication, empathy,...