Guest Relations Executive

17 hours ago

Navi Mumbai Maharashtra India, Maharashtra Jio Institute Full time

Job Description – Front Desk Executive (Jio Institute)

Position Summary:

The Front Desk Executive will be the first point of contact for students, visiting faculty, and guests. The role involves managing front desk operations, handling guest relations, addressing student accommodation and hostel-related concerns, and coordinating with internal teams to ensure smooth functioning of Building B (hostel & guest accommodation).


Key Responsibilities:

  • Front Desk & Guest Relations
  • Serve as the first point of contact for students, parents, visiting faculty, and external guests.
  • Manage inquiries, provide accurate information, and guide visitors appropriately.
  • Ensure professional and courteous handling of phone calls, emails, and in-person queries.
  • Maintain visitor records, appointment schedules, and check-in/check-out logs.
  • Student Communication & Support
  • Act as a liaison between students and administration for hostel-related queries.
  • Address and student complaints related to facilities, and services.
  • Coordinate with student welfare/administration teams for resolution of issues.



  • Visiting Faculty & Guest Accommodation
  • Manage bookings, check-in, and check-out process for visiting faculty and institute guests.
  • Ensure rooms in Building B are well-prepared, clean, and meet hospitality standards.
  • Address any accommodation-related issues promptly and effectively.
  • Property & Facility Management (Building B – Hostel & Guest Accommodation)
  • Monitor upkeep, cleanliness, and functionality of hostel and guesthouse facilities.
  • Coordinate with housekeeping, maintenance, and security teams for smooth operations.
  • Report property-related issues (plumbing, electrical, housekeeping, etc.) and ensure timely resolution.
  • Maintain records of complaints, repairs, and service requests for Building B.
  • Administrative Support
  • Manage documentation related to hostel occupancy, guest bookings, and complaint registers.
  • Assist in preparing periodic reports on student/guest satisfaction and property maintenance, Feedbacks.
  • Support institute events by coordinating guest arrivals and accommodation.
  • Ensure compliance with institute policies and safety standards.


Key Skills & Competencies:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving ability with a student- and guest-centric approach.
  • Ability to multitask and handle pressure situations calmly.
  • Proficiency in MS Office (Word, Excel, Outlook).
  • Attention to detail with record-keeping and reporting.
  • Team coordination and stakeholder management skills.


Qualification & Experience:

  • Graduate in Hospitality, Administration, or related field.
  • 2–4 years of experience in front desk, guest relations, or facility management (preferably in an educational institute or hospitality sector).
  • Experience in handling student accommodation/hostel management will be an added advantage.

  • Guest Relation Executive

    2 weeks ago

    Mumbai, Maharashtra, India INEJ EXECUTIVE LOUNGE Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Opening: Guest Relation Executive – Inej Digital Executive Lounge, MumbaiCompany: Ten 11 Hospitality Pvt. Ltd.Location: Mumbai – Inej Digital Executive LoungePosition: Guest Relation Executive (GRE)Experience: 1–3 yearsIndustry Preference: Hospitality | Lounges | Hotels | Premium Dining | Airlines | Customer ServiceRole Overview:We are looking for...

  • Guest Relation Executive

    6 days ago

    Mumbai, Maharashtra, India Ashwini Kamble Full time ₹ 3,00,000 - ₹ 3,50,000 per year

    Biitcode is currently hiring for Guest Relation Executive for our Client which is into Real Estate Industry. Plz find position details below.Contact Person: Poonam: Position: Guest Relation ExecutiveLocation: Matunga, MumbaiRequisites:Graduate in any discipline (preferably in Hospitality, Business Administration, or related fields).Background in real estate,...

  • Guest Relation Executive

    1 week ago

    Mumbai, Maharashtra, India Blabber Hospitality Full time ₹ 1,80,000 - ₹ 2,50,000 per year

    Job SummaryWe are seeking a friendly and approachable Guest Relation Executive to ensure exceptional guest experiences. The successful candidate will be responsible for handling guest queries, resolving issues, and providing personalized support.Key ResponsibilitiesGuest Interaction:Greet and welcome guestsRespond to guest queries and concernsProvide...

  • Guest Relation Executive

    1 week ago

    Mumbai, Maharashtra, India Locus Enterprises Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesGuest Relations Executive Food Square (Santacruz, Mumbai)Location: Santacruz, MumbaiCompany: Food SquareExperience: 2+ years in guest-facing.Candidate Profile: impeccably presentable, excellent spoken and written English communicationKey Responsibilities:Warmly welcome guests arriving at Food Square's experiential venues (e.g., caf,...

  • Guest Relation Executive

    1 week ago

    Mumbai, Maharashtra, India CIDCO Exhibition & Convention Centre Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    Company DescriptionCIDCO Exhibition & Convention Centre is Navi Mumbai's leading destination for hosting world-class exhibitions, conventions, conferences, and more. With state-of-the-art facilities and cutting-edge technology, the centre accommodates a wide range of events, ensuring high-impact and seamless experiences.Role DescriptionThis is a full-time...

  • Guest Relations Executive

    17 hours ago

    Thane, Maharashtra, India, Maharashtra Narang Realty Full time

    Maintain cordial relations with customers, welcoming clients in a friendly & professional way as they walk-in & exit the sales office.Filling in the walk-ins’ forms of clients and ensuring all details of guests are taken on the guest information form.Assigning a sales manager as approved by the site head.Handling booked clients and concerns in an efficient...

  • Guest Relation Executive

    2 weeks ago

    Mumbai, Maharashtra, India Shapoorji Pallonji Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesShould have a pleasing personality.Greet guests personally and on the telephone.Provide appropriate seating arrangements.Ensure the quantity of menus is sufficient to cater to the number of guests.Make reservation arrangements.Maintain clean and organized spaces.Attending walk-in customers and taking them around the property.Assist...

  • Guest Relations Executive

    17 hours ago

    Pune, Maharashtra, India, Maharashtra Purple Corp. Full time

    Roles & Responsibilities:Greet and assist walk-in clients, visitors, and channel partners at the sales office or project site.Coordinate site visits, ensure proper arrangements, and inform the sales team in advance.Maintain visitor records and update daily walk-in reports.Provide guests with brochures, project details, and amenities overview as needed.Manage...

  • Guest Relation Executive

    1 week ago

    Mumbai, Maharashtra, India Titan Company Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title: Guest Relation Executive (GRE)Department: Retail OperationsLocation: [Insert Store Location]Reports To: Store Manager / Customer Experience ManagerCompany Overview:Tanishq, from the House of Tata, is Indias leading jewelry brand known for its integrity, design excellence, and customer-centric approach. At Tanishq, we believe in creating memorable...

  • Guest Relation Executive

    1 week ago

    Mumbai, Maharashtra, India Samta Aum Foundation Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesGreet and welcome visitors, clients, and vendors in AUM standards warm and professional manner.Manage the front desk, including answering phone calls, responding to emails, and handling inquiries.Maintain a clean, organized, and inviting reception desk, lounge, retail, and lobby areas.Schedule appointments, meetings, and manage visitor...