Guest Relation Executive

7 days ago

Mumbai Maharashtra India, Maharashtra Courtyard by Marriott Full time

Safety and Security

  • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
  • Complete appropriate safety training and certifications to perform work tasks.

Policies and Procedures

  • Protect the privacy and security of guests and coworkers.
  • Maintain confidentiality of proprietary materials and information.
  • Perform other reasonable job duties as requested by Supervisors.

Communication

  • Provide assistance to coworkers, ensuring they understand their tasks.

Assists Management

  • Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).

Working with Others

  • Support all co-workers and treat them with dignity and respect.
  • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

Physical Tasks

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Greet/Escort Guests

  • Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
  • Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).

Guest Services

  • Make pre-arrival, midstay, and post-stay calls to guests to ensure needs are met.
  • Compile and distribute list of anticipated services and amenities to relevant departments.
  • Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.

  • Guest Relation Executive

    4 days ago

    Mumbai, Maharashtra, India INEJ EXECUTIVE LOUNGE Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Opening: Guest Relation Executive – Inej Digital Executive Lounge, MumbaiCompany: Ten 11 Hospitality Pvt. Ltd.Location: Mumbai – Inej Digital Executive LoungePosition: Guest Relation Executive (GRE)Experience: 1–3 yearsIndustry Preference: Hospitality | Lounges | Hotels | Premium Dining | Airlines | Customer ServiceRole Overview:We are looking for...

  • Guest Relations Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India, Maharashtra Jio Institute Full time

    Job Description – Front Desk Executive (Jio Institute)Position Summary: The Front Desk Executive will be the first point of contact for students, visiting faculty, and guests. The role involves managing front desk operations, handling guest relations, addressing student accommodation and hostel-related concerns, and coordinating with internal teams to...

  • Guest Relation Executive

    4 days ago

    Mumbai, Maharashtra, India 3 Qubes Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionWe suggest you enter company details here.Role DescriptionThis is a full-time, on-site role located in Mumbai for a Guest Relation Executive. The Guest Relation Executive will be responsible for handling guest relations, managing reception duties, and providing excellent customer service. Daily tasks include greeting and assisting guests,...

  • Guest Relation Executive

    4 hours ago

    Mumbai, Maharashtra, India Blabber Hospitality Full time ₹ 1,80,000 - ₹ 2,50,000 per year

    Job SummaryWe are seeking a friendly and approachable Guest Relation Executive to ensure exceptional guest experiences. The successful candidate will be responsible for handling guest queries, resolving issues, and providing personalized support.Key ResponsibilitiesGuest Interaction:Greet and welcome guestsRespond to guest queries and concernsProvide...

  • Guest Relations Executive

    2 weeks ago

    Mumbai, Maharashtra, India Dhun Wellness Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Dhun Wellness is looking for a dynamic and customer-focused Guest Relations Executive to be the first point of contact for our clients. This role goes beyond front desk responsibilities - it combines hospitality, sales conversion, and guest experience enhancement to drive business growth.Key ResponsibilitiesWelcome guests, manage check-ins/check-outs, calls,...

  • Guest Relation Executive

    10 hours ago

    Mumbai, Maharashtra, India Locus Enterprises Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesGuest Relations Executive Food Square (Santacruz, Mumbai)Location: Santacruz, MumbaiCompany: Food SquareExperience: 2+ years in guest-facing.Candidate Profile: impeccably presentable, excellent spoken and written English communicationKey Responsibilities:Warmly welcome guests arriving at Food Square's experiential venues (e.g., caf,...

  • Guest Relation Executive

    2 hours ago

    Mumbai, Maharashtra, India CIDCO Exhibition & Convention Centre Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    Company DescriptionCIDCO Exhibition & Convention Centre is Navi Mumbai's leading destination for hosting world-class exhibitions, conventions, conferences, and more. With state-of-the-art facilities and cutting-edge technology, the centre accommodates a wide range of events, ensuring high-impact and seamless experiences.Role DescriptionThis is a full-time...

  • Guest Relations Executive

    2 weeks ago

    Thane, Maharashtra, India, Maharashtra Narang Realty Full time

    Maintain cordial relations with customers, welcoming clients in a friendly & professional way as they walk-in & exit the sales office.Filling in the walk-ins’ forms of clients and ensuring all details of guests are taken on the guest information form.Assigning a sales manager as approved by the site head.Handling booked clients and concerns in an efficient...

  • Guest Relations Executive

    4 days ago

    Mumbai, Maharashtra, India Crest Ventures Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    As a Guest Relation Executive in the real estate industry, your primary responsibility is to provide exceptional customer service and build positive relationships with potential buyers, current residents, and other stakeholders. You will play a crucial role in enhancing the overall customer experience and promoting a positive image for the real estate...

  • Guest Relations Executive

    2 weeks ago

    Pune, Maharashtra, India, Maharashtra Purple Corp. Full time

    Roles & Responsibilities:Greet and assist walk-in clients, visitors, and channel partners at the sales office or project site.Coordinate site visits, ensure proper arrangements, and inform the sales team in advance.Maintain visitor records and update daily walk-in reports.Provide guests with brochures, project details, and amenities overview as needed.Manage...