Guest Relation Executive

3 hours ago


Mumbai, Maharashtra, India INEJ EXECUTIVE LOUNGE Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Job Opening: Guest Relation Executive – Inej Digital Executive Lounge, Mumbai

Company: Ten 11 Hospitality Pvt. Ltd.

Location: Mumbai – Inej Digital Executive Lounge

Position: Guest Relation Executive (GRE)

Experience: 1–3 years

Industry Preference: Hospitality | Lounges | Hotels | Premium Dining | Airlines | Customer Service

Role Overview:

We are looking for a Guest Relation Executive (GRE) to be the face of our Inej Digital Executive Lounge in Mumbai. The ideal candidate will provide a warm welcome, assist guests with their needs, and ensure a seamless hospitality experience that reflects our premium standards.

Key Responsibilities:

  • Welcome and greet guests with a professional and friendly attitude
  • Assist guests with lounge services, seating, and F&B guidance
  • Handle check-in/check-out procedures for lounge access
  • Manage guest queries, requests, and complaints with efficiency and empathy
  • Coordinate with F&B, housekeeping, and operations teams to ensure smooth service
  • Maintain guest records, prepare reports, and share feedback with management
  • Ensure compliance with company service standards and hospitality protocols
  • Support in promotional/marketing activities inside the lounge

Desired Candidate Profile:

  • Graduate/Diploma in Hospitality, Hotel Management, or Customer Service
  • 1–3 years of experience as GRE/front office/guest service in hospitality or aviation
  • Excellent communication skills (English & Hindi; knowledge of Marathi preferred)
  • Pleasant personality, well-groomed, and guest-oriented
  • Strong interpersonal and problem-solving skills
  • Ability to multitask in a high-paced lounge environment
  • Flexible with shifts, weekends, and public holidays

Location: Mumbai – Inej Digital Executive Lounge

Working Days: 6 Days a Week (Shift-Based)

Salary: Competitive + Benefits + Incentives

Joining: Immediate Joiners Preferred

To Apply:

Send your CV to with the subject line "Application – Guest Relation Executive, Mumbai Lounge"

For queries, contact HR at

Job Type: Full-time

Pay: ₹18, ₹19,000.00 per month

Benefits:

  • Flexible schedule
  • Food provided
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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