
Guest Relation Executive
3 hours ago
Job Opening: Guest Relation Executive – Inej Digital Executive Lounge, Mumbai
Company: Ten 11 Hospitality Pvt. Ltd.
Location: Mumbai – Inej Digital Executive Lounge
Position: Guest Relation Executive (GRE)
Experience: 1–3 years
Industry Preference: Hospitality | Lounges | Hotels | Premium Dining | Airlines | Customer Service
Role Overview:
We are looking for a Guest Relation Executive (GRE) to be the face of our Inej Digital Executive Lounge in Mumbai. The ideal candidate will provide a warm welcome, assist guests with their needs, and ensure a seamless hospitality experience that reflects our premium standards.
Key Responsibilities:
- Welcome and greet guests with a professional and friendly attitude
- Assist guests with lounge services, seating, and F&B guidance
- Handle check-in/check-out procedures for lounge access
- Manage guest queries, requests, and complaints with efficiency and empathy
- Coordinate with F&B, housekeeping, and operations teams to ensure smooth service
- Maintain guest records, prepare reports, and share feedback with management
- Ensure compliance with company service standards and hospitality protocols
- Support in promotional/marketing activities inside the lounge
Desired Candidate Profile:
- Graduate/Diploma in Hospitality, Hotel Management, or Customer Service
- 1–3 years of experience as GRE/front office/guest service in hospitality or aviation
- Excellent communication skills (English & Hindi; knowledge of Marathi preferred)
- Pleasant personality, well-groomed, and guest-oriented
- Strong interpersonal and problem-solving skills
- Ability to multitask in a high-paced lounge environment
- Flexible with shifts, weekends, and public holidays
Location: Mumbai – Inej Digital Executive Lounge
Working Days: 6 Days a Week (Shift-Based)
Salary: Competitive + Benefits + Incentives
Joining: Immediate Joiners Preferred
To Apply:
Send your CV to with the subject line "Application – Guest Relation Executive, Mumbai Lounge"
For queries, contact HR at
Job Type: Full-time
Pay: ₹18, ₹19,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
Speak with the employer
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