Guest Relation Executive

21 hours ago

Mumbai, Maharashtra, India Shapoorji Pallonji Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Should have a pleasing personality.
  • Greet guests personally and on the telephone.
  • Provide appropriate seating arrangements.
  • Ensure the quantity of menus is sufficient to cater to the number of guests.
  • Make reservation arrangements.
  • Maintain clean and organized spaces.
  • Attending walk-in customers and taking them around the property.
  • Assist them in completing all the initial paperwork.
  • Check with housekeeping and ensure that doors are clean and stain free.
  • Fixing appointments of the clients with the sales and CRM team.
  • Say a warm good-bye to the guests. Have a check with every guest to see if everything was wonderful.
  • Give them a comment card and ask them for their valuable feedback regarding the property.
  • Complete sales documentation customer wise through entire value chain right through booking stage, agreement stage, and registration & possession handover stage.
  • Preparation & compilation of sales documents like booking forms approvals, IOMs, discount notes, agreement verification & execution/signature, registration depending on the stage of project.
  • Up gradation of customer files w.r.t documents /paperwork.
  • Maintenance & update of customer ledgers, registers & files with inbuilt triggers for customer for customer action.
  • Regular updation of records for ensuring timely payments, documentation etc.
  • Filing customer wise in hard copies

Education & Experience Requirement:

  • Any Graduate with an experience between 2 to 3 years
  • knowledge and experience of relevant software applications - spreadsheets, word processing, and database management
  • Exposure in administration, dealing with visitors, guest relation
  • Should have good verbal and written communication skills

  • Guest Relation Executive

    15 hours ago

    Mumbai, Maharashtra, India INEJ EXECUTIVE LOUNGE Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Opening: Guest Relation Executive – Inej Digital Executive Lounge, MumbaiCompany: Ten 11 Hospitality Pvt. Ltd.Location: Mumbai – Inej Digital Executive LoungePosition: Guest Relation Executive (GRE)Experience: 1–3 yearsIndustry Preference: Hospitality | Lounges | Hotels | Premium Dining | Airlines | Customer ServiceRole Overview:We are looking for...

  • Guest Relations Executive

    2 weeks ago

    Mumbai, Maharashtra, India Monarchy The Lounge Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Guest Relations Executive located in Mumbai. The Guest Relations Executive will be responsible for ensuring a warm, professional, and courteous welcome to all guests, addressing their needs and preferences to enhance their experience. The role involves managing guest inquiries, coordinating with other...

  • Guest Relation Executive

    16 hours ago

    Mumbai, Maharashtra, India 3 Qubes Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionWe suggest you enter company details here.Role DescriptionThis is a full-time, on-site role located in Mumbai for a Guest Relation Executive. The Guest Relation Executive will be responsible for handling guest relations, managing reception duties, and providing excellent customer service. Daily tasks include greeting and assisting guests,...

  • Guest Relations Executive

    22 hours ago

    Navi Mumbai, Maharashtra, India DC Consultants Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Job Description:We have an urgent opening for the position of Guest Relations Executive for a reputed Company.Job Profile:-Attending and Registering the Walk-In CustomersEnsuring a Great Guest ExperienceDirecting the Guests to the Sales TeamGetting them to sign a Feedback FormNeed to generate good rapport with the Customers/Clients.Attending customers in...

  • Guest Relations Executive

    1 week ago

    Mumbai, Maharashtra, India Dhun Wellness Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Dhun Wellness is looking for a dynamic and customer-focused Guest Relations Executive to be the first point of contact for our clients. This role goes beyond front desk responsibilities - it combines hospitality, sales conversion, and guest experience enhancement to drive business growth.Key ResponsibilitiesWelcome guests, manage check-ins/check-outs, calls,...

  • Guest Relation Executive

    1 week ago

    Mumbai, Maharashtra, India Crest Ventures Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    We're looking for a dynamic and well-presented Guest Relations Executive to be the face of our organization. The ideal candidate will have prior experience in handling front office operations, managing client visits.

  • Guest Relations Executive

    1 day ago

    Mumbai, Maharashtra, India Crest Ventures Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    As a Guest Relation Executive in the real estate industry, your primary responsibility is to provide exceptional customer service and build positive relationships with potential buyers, current residents, and other stakeholders. You will play a crucial role in enhancing the overall customer experience and promoting a positive image for the real estate...

  • Guest Relation Executive

    5 days ago

    Mumbai, Maharashtra, India Puravankara Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Title: Guest Relations Executive (GRE)- OnsiteLocation: Mumbai - Andheri / ThaneQualifications:Bachelor's degree in Hospitality, Business Administration, or a related field preferred.Experience:Minimum 4 years of experience as a Guest Relations Executive or similar customer service role. Prior experience in real estate, property management, aviation,...

  • Guest Relations Executive

    1 day ago

    Mumbai, Maharashtra, India Marriott Hotels Resorts Full time CN¥ 40,000 - CN¥ 80,000 per year

    Description POSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key,...

  • Guest Relation Executive

    3 days ago

    Mumbai, Maharashtra, India Courtyard by Marriott Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Safety and SecurityReport work related accidents, or other injuries immediately upon occurrence to manager/supervisor.Complete appropriate safety training and certifications to perform work tasks.Policies and ProceduresProtect the privacy and security of guests and coworkers.Maintain confidentiality of proprietary materials and information.Perform other...