Guest Relation Executive

20 hours ago

Mumbai, Maharashtra, India Puravankara Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Job Title: Guest Relations Executive (GRE)- Onsite

Location: Mumbai - Andheri / Thane

Qualifications:

  • Bachelor's degree in Hospitality, Business Administration, or a related field preferred.

Experience:

  • Minimum 4 years of experience as a Guest Relations Executive or similar customer service role.

    Prior experience in real estate, property management, aviation, or hospitality sectors is preferred.

Key Responsibilities:

  • Greet and welcome all site visitors, ensuring a warm and professional first impression.
  • Provide detailed property information, including amenities and nearby facilities, to potential buyers.
  • Conduct guided site tours, highlighting project features and USPs.
  • Address and resolve customer queries or concerns efficiently to ensure a smooth experience.
  • Support customers with required documentation and ensure accuracy in all paperwork.
  • Coordinate and assist in site events, open houses, and promotional activities.
  • Capture and share customer feedback with relevant teams to enhance service delivery.
  • Build and nurture positive customer relationships to encourage referrals and repeat engagement.
  • Manage the front desk area, maintain visitor logs, and ensure a clean, organized reception environment.
  • Collaborate with Sales and Marketing teams to align customer interactions with business goals.

Reporting To:

  • Site Head

Skills & Attributes:

  • Excellent communication and interpersonal skills
  • Strong customer orientation and problem-solving ability
  • Professional demeanor and grooming
  • Proficiency in MS Office and CRM systems
  • Ability to multitask and work in a dynamic site environment

  • Guest Relations Executive

    1 week ago

    Mumbai, Maharashtra, India Monarchy The Lounge Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Guest Relations Executive located in Mumbai. The Guest Relations Executive will be responsible for ensuring a warm, professional, and courteous welcome to all guests, addressing their needs and preferences to enhance their experience. The role involves managing guest inquiries, coordinating with other...

  • Guest Relation Executive

    2 weeks ago

    Mumbai, Maharashtra, India Ashwini Kamble Full time ₹ 3,00,000 - ₹ 3,50,000 per year

    Biitcode is currently hiring for Guest Relation Executive for our Client which is into Real Estate Industry. Plz find position details below.Contact Person: Poonam: Position: Guest Relation ExecutiveLocation: Matunga, MumbaiRequisites:Graduate in any discipline (preferably in Hospitality, Business Administration, or related fields).Background in real estate,...

  • Guest Relations Executive

    5 days ago

    Mumbai, Maharashtra, India Dhun Wellness Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Dhun Wellness is looking for a dynamic and customer-focused Guest Relations Executive to be the first point of contact for our clients. This role goes beyond front desk responsibilities - it combines hospitality, sales conversion, and guest experience enhancement to drive business growth.Key ResponsibilitiesWelcome guests, manage check-ins/check-outs, calls,...

  • Guest Relation Executive

    5 days ago

    Mumbai, Maharashtra, India Crest Ventures Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    We're looking for a dynamic and well-presented Guest Relations Executive to be the face of our organization. The ideal candidate will have prior experience in handling front office operations, managing client visits.

  • Guest Relations Executive

    4 weeks ago

    Navi Mumbai, Maharashtra, India, Maharashtra Jio Institute Full time

    Job Description – Front Desk Executive (Jio Institute)Position Summary: The Front Desk Executive will be the first point of contact for students, visiting faculty, and guests. The role involves managing front desk operations, handling guest relations, addressing student accommodation and hostel-related concerns, and coordinating with internal teams to...

  • Guest Relations Officer

    1 week ago

    Mumbai, Maharashtra, India Aatish Trading Co Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    A Guest Relations Executive (GRE) is responsible for providing excellent customer service, handling guest inquiries and complaints, and ensuring a positive guest experience. Key duties include welcoming guests during check-in and check-out, managing guest records, and coordinating with various departments to address guest needs and feedback. This role...

  • Guest Relation Executive

    3 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Courtyard by Marriott Full time

    Safety and SecurityReport work related accidents, or other injuries immediately upon occurrence to manager/supervisor.Complete appropriate safety training and certifications to perform work tasks.Policies and ProceduresProtect the privacy and security of guests and coworkers.Maintain confidentiality of proprietary materials and information.Perform other...

  • Guest Relation Executive

    3 days ago

    Mumbai, Maharashtra, India Timepe Technology Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Greet and welcome guests promptly with a friendly attitude.Handle guest queries, requests, and complaints efficiently.Ensure smooth check-in and check-out processes.Coordinate with internal departments to meet guest needs. .

  • Guest Relation

    6 days ago

    Mumbai, Maharashtra, India Narang Realty Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role & responsibilities :Maintain cordial relations with customers, welcoming clients in a friendly & professional way as they walk-in & exit the sales office.Filling in the walk-ins forms of clients and ensuring all details of guests are taken on the guest information form.Assigning a sales manager as approved by the site head.Handling booked clients and...

  • Guest Relations Executive

    2 weeks ago

    Mumbai, Maharashtra, India Cushman & Wakefield Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job TitleGuest Relations ExecutiveJob Description SummaryThe Community Host will be responsible for a dedicated zone or building, acting as the first line of response for all employee questions and needs in that zone or building. This individual will also be responsible for ensuring daily space readiness, so employees can be productive without friction or...