Guest Relation Executive

22 hours ago

Mumbai, Maharashtra, India Purple Paani Full time ₹ 3,60,000 - ₹ 6,00,000 per year

Job Title: Guest Relationship Executive

Location: Nariman Point, Mumbai

Industry: Real Estate

Experience: 1+ year

Role Overview:

We are seeking a polished, customer-oriented Guest Relationship Executive. The ideal candidate will welcome and host prospective clients during their property visits, ensuring a seamless, memorable, and high-standard experience that reflects the brand's values

Key Responsibilities:

  • Warmly greet and receive prospective clients, making them feel valued and comfortable.
  • Host clients during site/property visits, ensuring the experience reflects a luxury standard of service.
  • Provide clients with basic project information and direct their queries to the appropriate sales team.
  • Coordinate with sales, administration, and hospitality teams to prepare for client visits (refreshments, site readiness, meeting arrangements).
  • Maintain an elegant reception/hosting area, and ensure all customer-facing spaces meet luxury standards.
  • Ensure accurate client records are maintained and appointments are well managed.
  • Handle client requests with professionalism, discretion, and a service-first mindset.
  • Assist in organising and supporting customer engagement events, property showcases, and high-profile client visits.
  • Collect initial feedback from clients and share insights with relevant teams.

Qualifications & Experience:

  • 1+ year of experience in a customer-facing role.
  • Strong communication and interpersonal skills with a polished appearance and demeanour.
  • Excellent hosting, presentation, and customer service skills.
  • Ability to multitask, stay organised, and work well under pressure.
  • Fluency in English.
  • A warm, approachable personality with a service-driven attitude.

Job Type: Full-time

Pay: ₹30, ₹40,000.00 per month

Application Question(s):

  • Would you be comfortable travelling six days to Nariman Point, Mumbai?
  • What is your current CTC?
  • What is your expected CTC?
  • What is your notice period?
  • Where in Mumbai are you currently located?

Experience:

  • Guest relations: 1 year (Required)

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