Customer Service Executive

2 days ago


Kolkata, West Bengal, India Sahaj Retail Limited Full time ₹ 3,00,000 - ₹ 6,00,000 per year

About Sahaj Retail Limited

Sahaj Retail Limited is a leading name in providing innovative and reliable retail and digital services to customers across India. We aim to empower people through technology-driven solutions, ensuring convenience, trust, and quality service.

Job Summary

We are seeking a motivated and energetic Telecaller Executive to join our Outbound Sales team. The role involves reaching out to potential customers via phone, promoting company products/services, explaining benefits, and converting leads into sales. The ideal candidate will have excellent communication skills, persuasive ability, and a sales-driven mindset.

Key Responsibilities

  • Make outbound calls to potential customers from the provided database/leads.
  • Explain the features, benefits, and offers of company products/services clearly and effectively.
  • Handle customer queries and objections professionally to ensure successful conversions.
  • Maintain and update the customer database regularly.
  • Achieve daily/weekly/monthly sales targets as assigned by the manager.
  • Follow up with prospective customers and close sales.
  • Maintain call quality standards and comply with the company's sales process and scripts.
  • Provide feedback to the management team on customer needs, problems, and market trends.

Key Skills & Competencies

  • Excellent verbal communication skills in Hindi and English (knowledge of regional languages will be an advantage).
  • Strong convincing and negotiation skills.
  • Goal-oriented and self-motivated.
  • Ability to handle rejection and remain positive.
  • Basic computer skills (MS Office, CRM tools).


Qualifications & Experience

  • Minimum 12th pass; Graduation preferred.
  • 0–2 years of experience in outbound calling, telesales, or customer service
    (Freshers with good communication skills can also apply).
  • Experience in insurance, telecom, banking, or retail sales will be an added advantage.


  • Kolkata, West Bengal, India UnoTasker Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionUnoTasker is a dynamic startup dedicated to revolutionizing the Personal & Home care marketplace by seamlessly connecting customers with a diverse array of personal service providers. Our platform acts as a one-stop solution for a variety of services, including trusted parlors, skilled handymen, professional drivers, experienced cooks, and...


  • Kolkata, West Bengal, India Lamina Research Center Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    A customer service executive (CSE) is a professional who acts as the primary point of contact between an organization and its customers. They provide information about products or services, address and resolve customer issues, and help build positive customer relationships. The role is crucial for a company's reputation and customer retention, and an...


  • Kolkata, West Bengal, India Niftel Communications Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Summary:We are looking for a proactive and customer-focused Customer Support Executive to join our team. In this role, you will be responsible for handling voice-based customer queries and delivering prompt, accurate, and effective resolutions in a professional manner. You will serve as the first point of contact for customers, ensuring a positive...


  • Kolkata, West Bengal, India Shining Stars Institution & travels Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Hi Jobseeker,Greeting from Shiningstars ITPLWe are hiring for Customer Service Executives at KOLKATA (Salt Lake)Salary-Upto 3 LPAFresher/ Experienced / Undergraduate/ Graduate all can applyWorking Conditions :Rotational Shift (Day/Night)6 working daysWeekly off : RotationalKey Responsibilities:Handle high volume of inbound and/or outbound calls inquiries...


  • Kolkata, West Bengal, India Flying Squirrel Holidays Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Verbal and written communication in English is a must.Key Responsibilities:1. Customer Interaction & Support - Handle customer inquiries via phone, email, and chat in a professional manner. - Provide detailed information on travel destinations, tour packages, itineraries, pricing, and policies. - Assist customers in selecting suitable travel options based on...


  • Kolkata, West Bengal, India Shining Stars Institution & travels Full time ₹ 18,000 - ₹ 25,000 per year

    HELLO JOB SEEKERSGREETINGS FROM SHININGSTARSANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLYIMMEDIATE JOINERS ONLYAre you ready to kickstart an exciting career with a dynamic multinational BPO in KOLKATA ? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOUPROFILE- CUSTOMER SERVICEPROCESS- VOICE...


  • Kolkata, West Bengal, India KOMPANERO Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    WE ARE HIRINGJob Title: Customer Care ExecutiveBrand: KompaneroLocation: KolkataWe are seeking a Customer Care Executive who can represent the Kompanero brand with professionalism and warmth. The ideal candidate should be fluent in English, possess excellent communication skills, and be able to handle our niche clientele with the utmost courtesy and care....


  • Kolkata, West Bengal, India The Baklava Box Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Responsibilities:* Manage customer queries via phone, email & chat* Maintain high NPS scores through exceptional serviceSend your CV at or Annual bonusPerformance bonus


  • Kolkata, West Bengal, India Fashionorb Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    We are seeking enthusiastic and customer-focused professionals to join our Chat Support team for US clients. This role requires individuals with excellent English communication skillsboth written and verbal who can confidently interact with international customers and deliver outstanding service.Responsibilities:Engage with US-based customers through live...

  • Customer Service

    13 hours ago


    Kolkata, West Bengal, India Flying Squirrel Holidays Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Verbal and written communication in English is a must.Background can be from any customer service industry, as long as the candidates themselves have traveled extensively or are very passionate about travel, like watching vlogs, keep updates with different destinations, create their own itineraries, or plan a trip themselves.Key Responsibilities:1. Customer...