Customer Service Executive @Kolkata

9 hours ago


Kolkata, West Bengal, India Shining Stars Institution & travels Full time ₹ 18,000 - ₹ 25,000 per year

HELLO JOB SEEKERS

GREETINGS FROM SHININGSTARS

ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY

IMMEDIATE JOINERS ONLY

Are you ready to kickstart an exciting career with a dynamic multinational BPO in KOLKATA ? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOU

PROFILE- CUSTOMER SERVICE

PROCESS- VOICE PROCESS (DOMESTIC/INTERNATIONAL BOTH).

LOCATION- KOLKATA (SALT LAKE ).

ROLES AND RESPONSIBILITIES-

*Resolving customer issues brought to your attention.

*Ensuring customer satisfaction by listening to them and solving their problems.

*Performing quality assurance surveys with customers.

*Interacting with customers to determine whether they have a desirable and shareable experience.

*Possessing the knowledge and ability to improve customer service experience of the customers.

ELIGIBILITY-

*Undergraduate/Graduate any can apply.

*Freshers and experienced candidates both are welcome to apply.

*Communication Skills: Brilliant presentation and strong verbal/written skills.

*Must be comfortable with Work From Office.

*Must be comfortable with rotational shifts.

SALARY-

FRESHERS: UPTO 18k CTC and 15k Inhand.

EXPERIENCED: UPTO 25k CTC and 21k Inhand.

PERKS AND BENEFITS- ONE SIDE CAB IN ODD HOUR.

INTERVIEW MODE-

WALK-IN INTERVIEW

You can give me a call or can share your resume on this Number:

Regards,

Sohil Sharma

(HR Executives)

ShiningStarsITPL.

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