Customer Care Job in Kolkata

15 hours ago

Kolkata, West Bengal, India Adeeba e Services Full time ₹ 1,50,000 - ₹ 3,00,000 per year
Company Description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Job Description

Greetings from Adeeba.. 

Bored of Target oriented and sales jobs? We have an urgent requirement for International Outbound Survey Process for the post of Customer Care Executive/ Sr. Customer Service Executive Fresher & Experience both can apply. 

Designation: Customer Service Executive

Job Role: Outbound Voice Process (UK shift) 

Making calls to customers & need to do survey. 

Candidates are required to be energetic, patient and active listener while speaking to customers over phone. 

Job Location: Kolkata 

Employee Benefits:  

 Fixed shift.

Huge Performance Incentives

Attendance Allowances

Appraisal policy: Done every 6 months on the basis of performance and productivity

Extra Payout policy on Birthday

Extra Payout for Employee referral Scheme. 

Monthly incentives 

Excellent working environment for growth and opportunity. 

Basic Eligibility Criteria: 


• Academic Qualification - Minimum of / years Diploma pass. Graduates/Post Graduates may also apply. 


• Candidates should have basic knowledge in computer. Shortcut keys, toggling between windows and typing 


• Typing Speed – WPM / 85 accuracy. 


• Should relocate in Kolkata within the drop zone. 


• Candidates should be flexible to work till mid night. 


• Age bar – 18 years and above maximum 35 yrs. 

 Fresher can apply with Excellent English Communication Skills

Excellent Communication skill in English is mandatory as well as flexibility with shift timings

Excellent Employee Benefits . 

Candidate's Commutation should be with 10 km radius from office to avail transportation facility

Walk-in interview is going on come with your CV from Monday to Saturday between 11.30 am pm. call Rakesh@ Nine Eight Eight Three Zero Three Two Six Eight One

Please refer my name on application form if you come for the interview

Qualifications

HS/Any Graduate

Additional Information


• Academic Qualification - Minimum of / years Diploma pass. Graduates


• Candidates should have basic knowledge in computer. Shortcut keys, toggling between windows and typing 


• Typing Speed – WPM / 85 accuracy. 


• Should relocate in Kolkata within the drop zone. 


• Candidates should be flexible to work till mid night. 


• Age bar – 18 years and above maximum 35 yrs

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