
Customer Service Executive
2 days ago
Company Description
UnoTasker is a dynamic startup dedicated to revolutionizing the Personal & Home care marketplace by seamlessly connecting customers with a diverse array of personal service providers. Our platform acts as a one-stop solution for a variety of services, including trusted parlors, skilled handymen, professional drivers, experienced cooks, and much more. We are committed to enhancing the user experience by providing a user-friendly interface that makes it easy for service seekers to find reliable options tailored to their needs. Our mission is to bridge the gap between customers and service providers, ensuring access to high-quality services that cater to everyday demands.
Role Description
This is a full-time on-site role for a Customer Service Executive, located in Kolkata. The Customer Service Executive will be responsible for providing exceptional customer support and service, managing customer inquiries, ensuring customer satisfaction, and handling customer service management tasks. This role involves actively engaging with customers to resolve their issues and maintaining a high standard of customer service.
Qualifications
- Possess strong Interpersonal Skills
- Experience in Customer Support and Customer Service
- Ability to manage Customer Satisfaction and Customer Service Management
- Excellent communication skills
- Ability to work independently and in a team
- Problem-solving skills and attention to detail
- Experience in the personal and home care marketplace is a plus
- Bachelor's degree in a related field is preferred
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