Customer Service

1 day ago

Kolkata, West Bengal, India Niit Learning Systems Full time ₹ 2,50,000 - ₹ 7,50,000 per year

About NIIT - Talent Pipeline Service.

At NIIT, were transforming the way the world learns, for the better. Thats why the worlds best-run learning functions across 30 countries trust us with their learning and talent.

Modern talent acquisition goes beyond the traditional hiring process to adapt to evolving job market trends and drive organizational growth. Through NIITs About-Talent Pipeline Service.

At NIIT, were transforming the way the world learns, for the better. That's why the world's best-run learning functions across 30 countries trust us with their learning and talent.

Modern talent acquisition goes beyond the traditional hiring process to adapt to evolving job market trends and drive organizational growth. Through NIIT's Talant Pipeline service offering, which aims to improve the effectiveness and efficiency of a company's talent acquisition processes, by building skilled pipelines and providing recruitment support for various industries. This gives our client access to reliable talent that is ready to be productive from Day One and a special edge for the Talents onboarded through NIIT.

Job description

Role & responsibilities

  • Customer Service Associate in top Indian Multinational Company - International Voice process (US)
  • Predominantly night Shifts
  • Deliver professional, courteous, and accurate customer service
  • Handle inbound calls for US healthcare clients
  • US Shifts - 24/7, 5 days week, rotational off
  • Work Location Kolkata (Work from Office)

Preferred candidate profile

  • Undergraduate Freshers (Candidates with 6 months of BPO voice exp, presently not working can also apply)
  • General stream BA, BSC, BBA, BCOM are eligible (B-Tech/BE, MBA, and Specialised graduation stream not eligible)
  • Courteous with strong customer service orientation.
  • Dependable with attention to detail.
  • Good listening and speaking skills.
  • Willingness to learn.

Age Criteria: The candidate should be between 18-30 years of age

Role: Associate (Customer Service Voice)

Industry Type: BPO/ KPO

Department: Customer Service

Employment Type: Full Time, Permanent

Role Category: International Voice

Education:

Undergraduates are eligible

For further queries:-

Call or WhatsApp at

Share your resume at

We are equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity,

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