Customer Service Specialist

9 hours ago


Kolkata, West Bengal, India Niit Learning Systems Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Location: Salt Lake City, Kolkata

Shift Timing: Evening/Night Shift (One-side cab provided)

Salary: 1.9 LPA

Experience: 0-3 Years

Mode: Voice Process Only

Interested?

Send your updated resume to

Or WhatsApp:

About the Role:

NIIT is hiring Customer Service Specialists for its HRO Voice Process. This is a night shift, voice-based role, ideal for graduates with strong communication skills looking to start their careers in the BPO/Customer Service domain.

Eligibility Criteria:

  • Education: Graduate in B.Com, B.A., BBA, BHM, B.Sc
  • Freshers are welcome
  • Must have excellent verbal communication skills
  • Basic computer proficiency (MS Office, typing)

Key Responsibilities:

  • Handle inbound customer calls and resolve queries with professionalism
  • Ensure timely and accurate delivery of service
  • Strive for first-call resolution and high customer satisfaction
  • Maintain quality benchmarks like AHT, CSAT, and compliance metrics
  • Properly document all interactions and follow up where needed
  • Identify areas for process improvement and contribute ideas

Important Note:

This is a voice process role for night shift only.

Please apply only if you are comfortable with night shifts and voice-based support.



  • Kolkata, West Bengal, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 8,00,000

    Job OverviewWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Specialist.The ideal candidate will possess excellent communication skills, both verbal and written, and be able to provide prompt and accurate assistance to clients via phone, email, and chat channels.Key Responsibilities:Primary...


  • Kolkata, West Bengal, India Live Connections Full time

    Greetings from Live Connections Job Opening: Customer Support Specialist (International Voice/Non-Voice) Position: Customer Support Specialist Location: Mohali (Plot No.A40 A, Phase VIII B, Sector 75, Industrial Area, Mohali-Punjab, 160062) Interview Timings: 11:30 AM – 3:00 PM (Monday to Friday) Mode of Interview: Face-to-Face Working Model: Work From...


  • Kolkata, West Bengal, India NIIT Full time

    Step Into the Corporate World | Fresher Night Shift Jobs | KolkataHIRING NOW | Customer Service Specialist – Night Shift | KolkataLocation: Salt Lake City (WFO)Shift: Evening/Night (One-side cab)CTC: ₹1.9 LPAExperience: Freshers – 4 YearsProcess: Voice-based Customer SupportJoin NIIT's dynamic HRO Voice Process and build your career in customer...


  • Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title:Customer Support SpecialistJob Description:We are seeking a skilled Customer Support Specialist to join our team. As a key member of our organization, you will play a vital role in providing exceptional customer service and support.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProvide...


  • Kolkata, West Bengal, India Niit Learning Systems Full time ₹ 1,90,000 - ₹ 18,00,000 per year

    NIIT Customer Service Specialist (Voice Process – Night Shift)Location: Salt Lake City (Sector V), KolkataShift: Evening / Night (Oneside cab provided)CTC: 1.9 LPAExperience: 0–4 years (Freshers welcome)Process: Voice-only inbound HRO Customer ServiceIf you're a 12th-pass (or awaiting 12th result) candidate with great spoken English and basic computer...


  • Kolkata, West Bengal, India NetRTech Solutions LLP Full time

    Job DescriptionCompany DescriptionNetTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative -...


  • Kolkata, West Bengal, India NIIT Full time

    Job Alert: Customer Service Associate (US Process)Location: KolkataExperience Level: FresherAbout the RoleWe are seeking enthusiastic and talented professionals with a positive attitude to join our team as Customer Service Associates. In this role, you will be the first point of contact for our clients, ensuring every interaction is handled with care and...


  • Kolkata, West Bengal, India NIIT Full time

    Job Alert: Customer Service Associate (US Process) Location: Kolkata Experience Level: Fresher About the Role We are seeking enthusiastic and talented professionals with a positive attitude to join our team as Customer Service Associates. In this role, you will be the first point of contact for our clients, ensuring every interaction is handled with care...


  • Kolkata, West Bengal, India NIIT Full time

    Step Into the Corporate World | Fresher Night Shift Jobs | KolkataHIRING NOW | Customer Service Specialist – Night Shift | KolkataLocation: Salt Lake City (WFO)Shift: Evening/Night (One-side cab)CTC: ₹1.9 LPAExperience: Freshers – 4 YearsAbout UsNIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global...


  • Kolkata, West Bengal, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job OverviewWe seek a skilled Technical Support Specialist to provide remote technical assistance and application problem resolution for Aspect products.Main Responsibilities:Provide excellent customer service and teamwork skills to maintain and enhance customer relationships.Gather knowledge of assigned customers' technical and business environment.Document...