Customer Service Representative

2 days ago

Kolkata, West Bengal, India Aman Design Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Company Description

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Role Description

This is a full-time, on-site role for a Customer Service Representative based in West Bengal, India. The Customer Service Representative will be responsible for managing customer inquiries, providing customer support, ensuring customer satisfaction, handling customer service requests, and enhancing customer experience. Day-to-day tasks may include responding to customer inquiries via phone, email, or chat, resolving customer issues, and working closely with the team to ensure an excellent customer experience.

Qualifications

  • Customer Service Representatives, Customer Support, and Customer Satisfaction skills
  • Customer Service and Customer Experience skills
  • Excellent communication and interpersonal skills
  • Ability to handle high-pressure situations and multitask
  • Strong problem-solving skills and attention to detail
  • Experience in a similar role are a plus
  • Bachelor's degree or equivalent education is preferred

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