Customer Service Representative

3 hours ago

Kolkata, West Bengal, India UnoTasker Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Company Description

Uno Tasker is a dynamic startup revolutionizing the Personal & Home care marketplace by seamlessly connecting customers with a wide range of personal service providers. Our platform offers a one-stop solution for services such as trusted parlors, skilled handymen, professional drivers, and experienced cooks. We are committed to enhancing user experience with a user-friendly interface, making it easy for service seekers to find reliable options tailored to their needs. Our mission is to bridge the gap between customers and service providers, ensuring access to high-quality services that cater to everyday demands. At Uno Tasker, convenience meets quality.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Kolkata. The Customer Service Representative will handle daily tasks such as assisting customers with inquiries, resolving issues, ensuring customer satisfaction, and maintaining a positive customer experience. Responsibilities include answering phones, replying to emails, handling complaints, and providing accurate information about services.

Qualifications

  • Customer Service, Customer Support, and Customer Service Representatives skills
  • Customer Satisfaction and Customer Experience skills
  • Strong communication and interpersonal skills
  • Problem-solving abilities
  • Ability to work efficiently in a fast-paced environment
  • Experience in a similar role is a plus
  • High school diploma or equivalent required; additional qualifications in customer service are a plus

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